George Rogato wrote:
> Weeds out the broke dead beat cheap skates.
>   

Careful George.  I called a customer a loser and got tarred and 
feathered .   :-)


> Thats the pool who most likely will not pay.
>
> My broadband customers all paid little extra to have my service and 
> those types pay their bills on time.
>
> George
>
>
> rea...@muddyfrogwater.us wrote:
>   
>> I've had moderate success just making a personal visit to see how the people 
>> are doing.
>>
>> If they're out of a job and no income, we cut the bandwidth way down and 
>> suspend billing for a while.   If internet can help them get a job, then 
>> it's in our interest to do this.
>>
>> Generally, we have pretty good success with a personal visit.   I'm not 
>> confrontational, but explain that we really do expect to be paid and the 
>> customer's generally pretty good at paying when they see it as a matter of 
>> personal importance.
>>
>> Other than that, we've not found that notes, or emails works well.
>>
>>
>>
>>
>> ++++++++++++++++++++++++++++++++
>> <insert witty tagline here>
>>
>> ----- Original Message ----- 
>> From: "Chuck Hogg" <ch...@shelbybb.com>
>> To: "WISPA General List" <wireless@wispa.org>
>> Sent: Monday, May 04, 2009 6:40 AM
>> Subject: [WISPA] Handling Non-paying Subs
>>
>>
>>     
>>> I've got a few non-paying subs, that we would like to get payment on.
>>> It has reached over $1k from 4 subs over the past 6 months.  Do you just
>>> cut your losses and move on or what do you do?  I'm contemplating small
>>> claims court as it should be an open and shut case, but it's $91 in fees
>>> per person.  We've done the collection letter and it hasn't worked.
>>>
>>>
>>>
>>> We got the please don't turn it off, I'm coming to pay...and it never
>>> happened.
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Chuck Hogg
>>>
>>> Shelby Broadband
>>> 502-722-9292
>>> ch...@shelbybb.com
>>>
>>> http://www.shelbybb.com
>>>
>>>
>>>
>>>
>>>
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>>
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>
>
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