Your mean Bob, no music :(
Bob Moldashel wrote: > Honestly I find it best to do it first thing Monday AM before they get in. > > Then they can't check e-mail and the secretaries can't listen to online > music, go to Facebook or do IM and it suddenly becomes an urgent issue. > > Great to play the office staff against management. :-) > > -B- > > > > George Rogato wrote: >> :) >> >> Actually I have a high regard for my customers, it's the ones that try >> to game me that invokes nasty thoughts. >> >> One trick I have learned over the years, if you turn a sub off and >> "expect to get paid" make sure they get turned off during business hours >> so they can call in and make arrangements to pay up. >> Otherwise they may be gone by the time business opens and you will never >> see any money. >> >> >> >> >> Bob Moldashel wrote: >> >>> George Rogato wrote: >>> >>>> Weeds out the broke dead beat cheap skates. >>>> >>>> >>> Careful George. I called a customer a loser and got tarred and >>> feathered . :-) >>> >>> >>> >>>> Thats the pool who most likely will not pay. >>>> >>>> My broadband customers all paid little extra to have my service and >>>> those types pay their bills on time. >>>> >>>> George >>>> >>>> >>>> [email protected] wrote: >>>> >>>> >>>>> I've had moderate success just making a personal visit to see how the >>>>> people >>>>> are doing. >>>>> >>>>> If they're out of a job and no income, we cut the bandwidth way down and >>>>> suspend billing for a while. If internet can help them get a job, then >>>>> it's in our interest to do this. >>>>> >>>>> Generally, we have pretty good success with a personal visit. I'm not >>>>> confrontational, but explain that we really do expect to be paid and the >>>>> customer's generally pretty good at paying when they see it as a matter >>>>> of >>>>> personal importance. >>>>> >>>>> Other than that, we've not found that notes, or emails works well. >>>>> >>>>> >>>>> >>>>> >>>>> ++++++++++++++++++++++++++++++++ >>>>> <insert witty tagline here> >>>>> >>>>> ----- Original Message ----- >>>>> From: "Chuck Hogg" <[email protected]> >>>>> To: "WISPA General List" <[email protected]> >>>>> Sent: Monday, May 04, 2009 6:40 AM >>>>> Subject: [WISPA] Handling Non-paying Subs >>>>> >>>>> >>>>> >>>>> >>>>>> I've got a few non-paying subs, that we would like to get payment on. >>>>>> It has reached over $1k from 4 subs over the past 6 months. Do you just >>>>>> cut your losses and move on or what do you do? I'm contemplating small >>>>>> claims court as it should be an open and shut case, but it's $91 in fees >>>>>> per person. We've done the collection letter and it hasn't worked. >>>>>> >>>>>> >>>>>> >>>>>> We got the please don't turn it off, I'm coming to pay...and it never >>>>>> happened. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Regards, >>>>>> >>>>>> Chuck Hogg >>>>>> >>>>>> Shelby Broadband >>>>>> 502-722-9292 >>>>>> [email protected] >>>>>> >>>>>> http://www.shelbybb.com >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -------------------------------------------------------------------------------- >>>>>> WISPA Wants You! Join today! >>>>>> http://signup.wispa.org/ >>>>>> -------------------------------------------------------------------------------- >>>>>> >>>>>> WISPA Wireless List: [email protected] >>>>>> >>>>>> Subscribe/Unsubscribe: >>>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>>> >>>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>>> >>>>>> >>>>> -------------------------------------------------------------------------------- >>>>> WISPA Wants You! Join today! >>>>> http://signup.wispa.org/ >>>>> -------------------------------------------------------------------------------- >>>>> >>>>> WISPA Wireless List: [email protected] >>>>> >>>>> Subscribe/Unsubscribe: >>>>> http://lists.wispa.org/mailman/listinfo/wireless >>>>> >>>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>>> >>>>> >>>> -------------------------------------------------------------------------------- >>>> WISPA Wants You! Join today! >>>> http://signup.wispa.org/ >>>> -------------------------------------------------------------------------------- >>>> >>>> WISPA Wireless List: [email protected] >>>> >>>> Subscribe/Unsubscribe: >>>> http://lists.wispa.org/mailman/listinfo/wireless >>>> >>>> Archives: http://lists.wispa.org/pipermail/wireless/ >>>> >>>> >>>> >>>> >>> -------------------------------------------------------------------------------- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> -------------------------------------------------------------------------------- >>> >>> WISPA Wireless List: [email protected] >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >>> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> > > > > -------------------------------------------------------------------------------- > WISPA Wants You! 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