It's 18" everywhere, that's NEC rules.  I tell people what code is then let 
them handle the ditch...

Also, we NEVER direct bury anymore.  Eventually the gophers or something 
will get it, and you just can't splice this cable either (at least *I* 
won't).

We put all underground in conduit nowadays.  Life is sooo much better this 
way.
marlon

----- Original Message ----- 
From: "Curtis Maurand" <[email protected]>
To: "WISPA General List" <[email protected]>
Sent: Tuesday, October 13, 2009 12:23 PM
Subject: Re: [WISPA] billable fee schedule


>
> I would never do it that way.  too much chance of someone crunching it
> if its not down far enough.  ground expands and thaws and that can sever
> a cable.  I know this doesn't classify as electrical, but electrical
> code around here is 18" deep.
>
> --C
>
> Mike wrote:
>> No you don't.  I have *several* direct burials just inches down.  I
>> dug them just the way I said.  There's nothing to freeze?  My
>> business IS in the frozen north; Iowa.
>>
>> At 12:22 PM 10/13/2009, you wrote:
>>
>>
>>> You must be in the south where the ground doesn't freeze.  Up here in
>>> the great white north, you need to go down 18 inches.
>>>
>>> --C
>>>
>>> Mike wrote:
>>>
>>>> When I was a young man, a writer, I was idealistic and ready to
>>>> conquer the world.  In short order I grew up and lost my
>>>> idealism.  Since starting this business I have regained some of
>>>>
>>> that idealism.
>>>
>>>> My experience is the opposite.  I usually take care of those
>>>> customers who need minor help with things THEY consider part of MY
>>>> network.  I would not have gone overhead unless  there was no way to
>>>> trench.  Direct burial cable is cheap.  A trench can be made with a
>>>> power edger with a new blade.  An aerial should be tied to a
>>>> supporting rope or wire.
>>>>
>>>> Most of my customers knew they couldn't get Internet except slow
>>>> dialup before we came along.  Is it loyalty?  A new company has been
>>>> selling in my county off of their cellular towers.  I have only lost
>>>> 2 customers to them.
>>>>
>>>> Never underestimate the power of good customer service.
>>>>
>>>> Mike
>>>>
>>>> At 07:58 PM 10/12/2009, you wrote:
>>>>
>>>>
>>>>> I used to think that but I have found no matter how much you give
>>>>> away, there is no loyalty! The monthly rate is all most care about.
>>>>>
>>>>> On Mon, Oct 12, 2009 at 11:40 AM, Mike <[email protected]> wrote:
>>>>>
>>>>>
>>>>>> If it is a good customer, I'd either do it for nothing, or for
>>>>>> materials.  You may just retain that customer for the next two years
>>>>>> because of your good will.
>>>>>>
>>>>>> If he is prepared for $50  and its easy and doesn't take you long,
>>>>>> you can say give me $20.00 for the cable and the custom ends, and
>>>>>> we'll call it even.
>>>>>>
>>>>>> Either way, you'll make a friend/keep a customer; and they do talk.
>>>>>>
>>>>>> Our hourly billing is $60.  Usually to make network settings, get
>>>>>> virus protection on a machine ...
>>>>>>
>>>>>>
>>>>>> At 09:52 AM 10/12/2009, you wrote:
>>>>>>
>>>>>>
>>>>>>> Here's the scenario: Customer has an aerial ethernet run from his
>>>>>>> garage to his home. A tree branch fell and cut the line. I told him
>>>>>>> we'll replace it for a $50 fee. Does this sound fair?
>>>>>>> Also, does anyone have a fee schedule they use for billable calls?
>>>>>>> Thanks!
>>>>>>> -RickG
>>>>>>>
>>>>>>>
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