In addition, their costs are limited by speed & availability. To explain,
you may not be able to use their service everywhere and when you can the
usage is limited to just a handful of apps and the speed of their
connection. In our case, the customer has multiple computers and devices on
our network running most or all of the time with a wide variety of apps that
utilize a much higher speed connection 24x7.
-RickG

On Sat, Nov 7, 2009 at 2:25 PM, Gary Garrett <[email protected]> wrote:

> You sound like the cell phone company.
> I am convinced the big failure in my business model is I charge by the
> month while the cellular guys charge by the minute.
>
>
> Travis Johnson wrote:
> > Hi,
> >
> > You are talking about having to add additional resources (radius, etc.)
> > to track it. Then you have to bill it. Then you get to deal with the
> > phone calls from users that say "My computer wasn't even turned on
> > during those times. Remove the charge or I will go elsewhere."  So, even
> > that one extra phone call costs you money (because you have to think
> > about scaling). Imagine if you have 100x the number of customers you
> > have now... does the same solution work? Probably not.
> >
> > The easier solution would be to call that customer and get them to
> > upgrade to the next plan up (which would provide higher speed as well).
> > This works very well for us... and then I have that guaranteed extra
> > income each month, even if they don't use it.
>
>
>
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