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Hi, You posted a while ago about delivering 12Mbps to all your customers. I tried before to go to your homepage to check it out, but it didn't resolve or open. I just tried again, and same thing. Do you have a different website than your email account domain that is used on this list? I'm just not sure how you are delivering 12Mbps to each customer, unless you only have 1 or 2 customers per AP. Even with an 8 to 1 ratio, that's still less than 20 users per AP. Travis Microserv Jayson Baker wrote: Ya know, we've looked at this many times over the past couple years, and even tested it for a bit.Fact is, people like unlimited, and not having to guess. I, myself, being a fairly lite user of the Internet, would still always opt for an unlimited plan--even if I knew my bill may be lower on a pay-per-use plan. I have unlimited cell phone minutes, txt messages, etc. If I could pay for unlimited utilites, I'd certainly do that too! We've got the infrastructure in place for a pay-per-use, and could activate it at anytime. We tried selling it about a year ago, and people just didn't understand the concept. People aren't used to it--most people got online when Internet was $19.95/mo for dialup (or, $22.95 for AOL!), and don't remember the 10 for $10 dial-up packages. Nobody knows what ISDN with 300 hours is. We currently offer 12Mbps service for $24.95/mo. This makes us the fastest in the area, and the cheapest. We have local sales, support and installations. We decided the way to win is to shape traffic--we offer three 12Mbps packages; one with a guaranteed minimum of 1.5Mbps, 4Mbps and 6Mbps. If you do nothing than browse, share pictures, etc. (i.e. "normal use") you'll always see the 12Mbps. But once you fire up a torrent or Netflix, you only get that speed for 10 minutes--after that, you get your guaranteed minimum. Prices double from 1.5 to 4, and double again going to 6Mbps. We have never had a complaint about speed or price with this structure. I'm hoping that the "big guys" do go to pay-per-use plans. Just one more way we can advertise and win against them. "Tired of counting your bits and bytes? We're unlimited" Look at Cricket wireless--they've just exploded with customers on their unlimited-everything service. Just my 2 cents Jayson On Sat, Nov 7, 2009 at 2:24 PM, Travis Johnson <[email protected]> wrote:The cellular guys don't charge by the minute... I have an unlimited plan on my cell phone. I can also get unlimited text and internet access for $9.95/mo extra. People don't want to guess what their internet bills are going to be from month to month. Would you want that at your own home? Travis Microserv Gary Garrett wrote: You sound like the cell phone company. I am convinced the big failure in my business model is I charge by the month while the cellular guys charge by the minute. Travis Johnson wrote: Hi, You are talking about having to add additional resources (radius, etc.) to track it. Then you have to bill it. Then you get to deal with the phone calls from users that say "My computer wasn't even turned on during those times. Remove the charge or I will go elsewhere." So, even that one extra phone call costs you money (because you have to think about scaling). Imagine if you have 100x the number of customers you have now... does the same solution work? Probably not. The easier solution would be to call that customer and get them to upgrade to the next plan up (which would provide higher speed as well). This works very well for us... and then I have that guaranteed extra income each month, even if they don't use it. -------------------------------------------------------------------------------- WISPA Wants You! Join today!http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe:http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/-------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ |
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