That's why I think it should be done in a simple manner as standard and premium add-ons. People can understand that better and it makes the billing much easier to understand.
I'd also like to have a "Turbo Button" that the customer can click on their account page, get charged 5 bucks and it will increase their bandwidth to the top tier for 12 or 24 hours for torrents or whatever they want to download quickly. I can dream.. From: [email protected] [mailto:[email protected]] On Behalf Of Travis Johnson Sent: Saturday, November 07, 2009 4:24 PM To: WISPA General List Subject: Re: [WISPA] Metered Billing The cellular guys don't charge by the minute... I have an unlimited plan on my cell phone. I can also get unlimited text and internet access for $9.95/mo extra. People don't want to guess what their internet bills are going to be from month to month. Would you want that at your own home? Travis Microserv Gary Garrett wrote: You sound like the cell phone company. I am convinced the big failure in my business model is I charge by the month while the cellular guys charge by the minute. Travis Johnson wrote: Hi, You are talking about having to add additional resources (radius, etc.) to track it. Then you have to bill it. Then you get to deal with the phone calls from users that say "My computer wasn't even turned on during those times. Remove the charge or I will go elsewhere." So, even that one extra phone call costs you money (because you have to think about scaling). Imagine if you have 100x the number of customers you have now... does the same solution work? Probably not. The easier solution would be to call that customer and get them to upgrade to the next plan up (which would provide higher speed as well). This works very well for us... and then I have that guaranteed extra income each month, even if they don't use it. ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
