I always figured it was something on the network.  I've seen them go nuts 
over a two day period across all 4 of our upstream connected segments.
marlon

----- Original Message ----- 
From: "Josh Luthman" <[email protected]>
To: "WISPA General List" <[email protected]>
Sent: Monday, December 28, 2009 10:14 AM
Subject: Re: [WISPA] Being Rude to Customers


>> Yeah, I've seen a few Linksys routers that were reset even though our
> little
>>sticker was intact; I'm quite confident they occasionally go bonkers all 
>>on
>>their own.
>
> They most certainly do.  Engenius devices do it, too.  I think it is power
> related - some surge comes through and for whatever reason the device must
> factory default.
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> "The secret to creativity is knowing how to hide your sources."
> --- Albert Einstein
>
>
> On Mon, Dec 28, 2009 at 1:08 PM, David E. Smith <[email protected]> wrote:
>
>> On Mon, Dec 28, 2009 at 12:03, Marlon K. Schafer <[email protected]
>> >wrote:
>>
>> > We just bill people if they reset the routers.
>> >
>> > Though I've had enough people tell me that they didn't reset them that
>> I'm
>> > convinced that the Linksys units WILL reset themselves.  No one pushing
>> any
>> > buttons.
>>
>>
>> If the customer brings the router into us, we don't bill them to
>> reconfigure
>> it (it only takes maybe five minutes to do), but if they refuse to 
>> believe
>> it's the router and we go to their location we do bill for the truck 
>> roll.
>>
>> Yeah, I've seen a few Linksys routers that were reset even though our
>> little
>> sticker was intact; I'm quite confident they occasionally go bonkers all 
>> on
>> their own.
>>
>> David Smith
>> MVN.net
>>
>>
>>
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