> Yeah, I've seen a few Linksys routers that were reset even though our
little
>sticker was intact; I'm quite confident they occasionally go bonkers all on
>their own.

They most certainly do.  Engenius devices do it, too.  I think it is power
related - some surge comes through and for whatever reason the device must
factory default.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

"The secret to creativity is knowing how to hide your sources."
--- Albert Einstein


On Mon, Dec 28, 2009 at 1:08 PM, David E. Smith <[email protected]> wrote:

> On Mon, Dec 28, 2009 at 12:03, Marlon K. Schafer <[email protected]
> >wrote:
>
> > We just bill people if they reset the routers.
> >
> > Though I've had enough people tell me that they didn't reset them that
> I'm
> > convinced that the Linksys units WILL reset themselves.  No one pushing
> any
> > buttons.
>
>
> If the customer brings the router into us, we don't bill them to
> reconfigure
> it (it only takes maybe five minutes to do), but if they refuse to believe
> it's the router and we go to their location we do bill for the truck roll.
>
> Yeah, I've seen a few Linksys routers that were reset even though our
> little
> sticker was intact; I'm quite confident they occasionally go bonkers all on
> their own.
>
> David Smith
> MVN.net
>
>
>
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