On 03/14/2010 11:05 AM, Kurt Fankhauser wrote: > Local phone company here just expanded their DSL coverage area and mailed > out fliers to everyone for $15 DSL. I see no mention of it being a > promotional price. One person said as long as you have it they will not > raise the rate from $15. Think its for 768k service. Anyways we are getting > about 1 person a day switching from our $35/month/768k wireless service to > this DSL. Does anyone have any suggestions as to how to retain these > customers???? They are not even giving us a chance to offer them a lower > price as they all already have the DSL turned on and been using it for a > month before they cancel ours. > Hi Kurt....there has to be a hidden agenda (i.e. fine print). I'd look carefully at this "promo" and/or have someone call up for service and grill them on it and get a name.
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