Do what we did with VoIP. Get a copy of a competitors bill so you have 
exact numbers, and then create a page on your homepage that shows those 
exact numbers. Qwest DSL in our area adds about 20% for taxes, 
surcharges, etc. but a lot of people don't know that.

Travis


Kurt Fankhauser wrote:
> I was wrong I guess the $15 is only for 12 months. Also looks like their
> $29.95 after the 12 months and there is probably taxes on that. We have been
> thinking of lowering our price to the $29 range though.
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>  
>  
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On
> Behalf Of Jayson Baker
> Sent: Sunday, March 14, 2010 11:26 AM
> To: WISPA General List
> Subject: Re: [WISPA] how to compete with $15 DSL
>
> We offer something the telco never will...
> A local business with local, friendly support staff.  All calls are answered
> and handled locally.
> We promote this heavily--and a lot of people are willing to pay more for it.
>
> On Sun, Mar 14, 2010 at 9:24 AM, Steven G McGehee <[email protected]> wrote:
>
>   
>> Hi Kurt,
>>
>> What we decided to do a few years ago was let the residential users
>> "go," basically. We knew we couldn't compete with the telcos/cable co.
>> increasingly lower prices so our sales guys (I'm a tech) changed tactics
>> and just focused on businesses -- offering them multi-megabit upstream
>> speeds, carrier grade uptime with SLAs whereby they get a credit for
>> every hour they're down (which is quite rare, but customers like the
>> sound of it). We often also throw offer a second backup wireless link
>> (usually connecting on to a different PoP on a different frequency) and
>> setup EIGRP for them. Hosting/email services/24-7
>> monitoring/colocation/voip are on the menu too so those get put into
>> negotiations with the potential clients.
>>
>> Residential users don't have a need for a lot of that though, so we too
>> were wondering how to compete. While we still do dialup/DSL for them,
>> our strategy was to go for the businesses...a few years behind us, we're
>> happy with that decision. Good luck!
>>
>> -Steven
>>
>>
>>
>> Kurt Fankhauser wrote:
>>     
>>> Local phone company here just expanded their DSL coverage area and
>>>       
> mailed
>   
>>> out fliers to everyone for $15 DSL. I see no mention of it being a
>>> promotional price. One person said as long as you have it they will not
>>> raise the rate from $15. Think its for 768k service. Anyways we are
>>>       
>> getting
>>     
>>> about 1 person a day switching from our $35/month/768k wireless service
>>>       
>> to
>>     
>>> this DSL. Does anyone have any suggestions as to how to retain these
>>> customers???? They are not even giving us a chance to offer them a lower
>>> price as they all already have the DSL turned on and been using it for a
>>> month before they cancel ours.
>>>
>>>
>>>
>>> Kurt Fankhauser
>>> WAVELINC
>>> P.O. Box 126
>>> Bucyrus, OH 44820
>>> 419-562-6405
>>> www.wavelinc.com
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>
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