I worked for centurytel for 5 1/2 years. I never met a person who was  
happy with the phone service. Heck I don't know too many happy  
employees there either.

Sent from my iPhone

On Mar 14, 2010, at 11:02 AM, Jayson Baker <jay...@spectrasurf.com>  
wrote:

> Bassturds!
>
> On Sun, Mar 14, 2010 at 10:00 AM, Marlon K. Schafer <o...@odessaoffice.com 
> >wrote:
>
>> Gotta offer higher speeds.
>>
>> Better service (customer service especially).
>>
>> Get a REAL bill from one of your customers.  It won't be for $15.   
>> They'll
>> have taxes, usage fees, modem rental etc. tacked on there.
>>
>> I've asked people that have switched from us to give us a copy of  
>> the bill
>> so we can see just how much they are really "saving".  No one has  
>> ever
>> brought in a bill.  I don't think they save one red cent.
>>
>> BTW, you can thank USF for this.  The telco will give away internet  
>> to keep
>> the subsidies on the land line rolling in.
>>
>> Out here Century Tel/link gets between $60 and $100 per month per  
>> line in
>> USF funds (depends on who you ask).  One of my congressional staff  
>> folks
>> told me that Century Tel gets 2/3rds of it's income from subsidies  
>> of one
>> kind or another.  Heck, that makes them a government agency, not a  
>> private
>> phone company :-).
>>
>> deep sigh
>> marlon
>>
>> ----- Original Message -----
>> From: "Kurt Fankhauser" <k...@wavelinc.com>
>> To: "'WISPA General List'" <wireless@wispa.org>
>> Sent: Sunday, March 14, 2010 8:05 AM
>> Subject: [WISPA] how to compete with $15 DSL
>>
>>
>>> Local phone company here just expanded their DSL coverage area and  
>>> mailed
>>> out fliers to everyone for $15 DSL. I see no mention of it being a
>>> promotional price. One person said as long as you have it they  
>>> will not
>>> raise the rate from $15. Think its for 768k service. Anyways we are
>>> getting
>>> about 1 person a day switching from our $35/month/768k wireless  
>>> service
>> to
>>> this DSL. Does anyone have any suggestions as to how to retain these
>>> customers???? They are not even giving us a chance to offer them a  
>>> lower
>>> price as they all already have the DSL turned on and been using it  
>>> for a
>>> month before they cancel ours.
>>>
>>>
>>>
>>> Kurt Fankhauser
>>> WAVELINC
>>> P.O. Box 126
>>> Bucyrus, OH 44820
>>> 419-562-6405
>>> www.wavelinc.com
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>
>>
>>
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