I'll throw my opinion into the mix, and I guess the best way is just to do a 
cut-&-paste session of previous comments.


bithajcsar wrote:
> Zenoss, even after numerous updates has serious bugs. In our software 
> development company we call such bugs "show-stoppers".

I cannot disagree with this statement.  There are a couple of bugs in the 
software that I would consider to be rather big deals.  I rant about them on 
occasion on these forums.  Heck, I even learned Python just to try and solve 
some of my personal annoyances.  Unfortunately I'm in sort of the same boat and 
don't have a lot of time to devote to debugging software.  So then why am I 
still using Zenoss, and why did we just buy a support contract?  Because I see 
the potential for the product.  So far there hasn't been a "show-stopper" bug 
that I haven't been able to work around.  Do they annoy me?  You betcha.  But 
is it the end of the world?  Not really.  If I didn't believe in the product 
and the direction it is headed, I would have abandoned it six months ago.


daviz00 wrote:
> The difference here is that Zenoss is still entering maturity.  [...]  You 
> couldnt tell it was young? Even with all the numerous signs of a maturing 
> project? Low version numbers, overly "enterprise" website, only a few people 
> in the forums for support including the founder of the company... How about 
> the fact that they are so friendly here?

Yes, yes, yes, yes, yes, and yes. ;-)  But it's growing, and it's maturing.  
Maybe not as fast as I (or others) would like, but I think we all see the 
potential and are able to use the product in a day-to-day environment without 
(much) hassle or headache.  It'll only get better. :-)


daviz00 wrote:
> Any programmer will find themselves in heaven with the kind of API Zendmd 
> provides. 

Holy cow, I love their API.  Can't do something with the GUI?  Want to get it 
done faster?  Oh look, there's a method for that...it's plain amazing.  I'm 
building a nice little library of zendmd scripts to do all sorts of boring 
admin tasks.  This was a side-topic, I know, but it also shows that while the 
product is still young, they have built some really cool things into it from 
the start.  And again, I only see it getting better.


snarkout wrote:
> I have run into more stumbling blocks using Zenoss than just about any other 
> FOSS NMS I have used - this is most likely due to the overall 
> configurability/complexity of Zenoss, [...].  The tradeoff is that Zenoss 
> does appear to be doing a better job and seems to be heading in a better 
> direction than these other projects - at least IMO/IME.

I can't agree more.  If I weren't bald already I think most of my hair would be 
gone due to Zenoss.  ;-)  But I've come to much the same conclusion, that most 
of my annoyances with the product are directly due to how flexible Zenoss is 
designed to be, and I have to figure out to to make it work for our 
environment.  I love the fact that Zenoss isn't dictating how I monitor my 
environment, but that I tell Zenoss how to monitor my environment.


snarkout wrote:
> I abhor people who think that "free" is the most important part of FOSS, and 
> find comments like "why would I ever *pay* for software?" distasteful.

Preach on, brother...

At the end of the day, Zenoss frustrates me more than most other software 
suites (and I'm a Windows Administrator!).  With that being said though, I'm 
just as apt to skip down the hall and relay some awesome new thing I did with 
Zenoss to anyone who will listen.  (Ok, the skipping may be a bit of an 
exaggeration. ;-))  The point is, I'm definitely willing to see where the 
product is headed in the future.  And I only see good things coming...


---
seth wright ([EMAIL PROTECTED])
windows engineer
540.568.2912 (office)
james madison university




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Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=17389#17389

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