snarkout wrote: > > Also, the comment about paying for this software rings a bell but also rubs > me the wrong way. I abhor people who think that "free" is the most important > part of FOSS, and find comments like "why would I ever *pay* for software?" > distasteful. IMO these are not people who embrace FOSS, but people who are > cheapskates and embrace skinflintery. HOWEVER... I'm basically test driving > this software myself, so I see the point the OP has made since I'm been > muttering it to myself recently as well. I'd *like* to press my company to > buy support from Zenoss, but a) there's no way I could get even $50 x number > of monitored nodes/year for a product that requires *lots* of my own time (is > there a basic $$$ per trouble ticket option I've missed?), and b) I have to > agree that so far upgrades have been a mess, etc, etc, so as far as a test > drive goes, it hasn't exactly made me *want* to risk my reputation where I > work for it. > > In summary - good/great product, FOSS is a big bonus IMO but fantastically > frustrating on occasion.
I'm an enterprise customer and I like the idea to pay for service and not to pay for licence. And yes I think it's possible to pay per case. -------------------- m2f -------------------- Read this topic online here: http://community.zenoss.com/forums/viewtopic.php?p=17383#17383 -------------------- m2f -------------------- _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
