Post Katrina there were no places in this part of the state stocking the M8. I bought it from B&H and was referred to Leica since it did not arrive dead on arrival. It took about 20 exposures before it died.
On May 18, 2010, at 12:51 PM, John Sessoms wrote: > From: Jeffery Smith >> I got flamed on the Leica Users Group forum for mentioning this, but >> my M8's were anything but reliable. My first one died after about a >> week, and Leica ignored all of my phone calls and emails until I >> finally contacted the president of the company personally. If you >> aren't a professional photographer, you can forget about customer >> service from Leica. You don't exist. The second M8 body would not >> recognize any of the memory cards I used. Leica blamed the memory >> cards and refused to repair or replace the camera. I bought every >> different brand of memory card listed as compatible on Leica's site, >> and all gave me a "no memory card" error until I removed the battery, >> waited a few minutes, and then reinserted the battery (which >> apparently rebooted the camera). I had to repeat this every time I >> wanted to shoot a frame. Once the camera was turned off or turned >> itself off, the no memory card error reappeared. Until a new >> firmware upgrade appeared last year, the M8 just sat in a drawer. The >> firmware upgrade seems to have fixed the memory card problem. > > Who did you buy the camera from? I mean, NYC mail-order, local dealer or > direct from Leica USA? > > If I bought a camera that only worked for a week, I'd start with whoever I > bought it from, and put the onus on them to make it right. Same for one that > wouldn't work at all from the get-go. > > The dealer should have more leverage with the manufacturer, and if they don't > it's still not MY problem. They sold it, they're responsible for making good. > > I prefer to deal locally whenever I can, simply because if something DOES go > wrong, I get more stress relief if there's someone I can look in the eye > while I'm yelling at him. > > I had some problems one time with a major NYC mail-order house getting a > problem fixed, but in retrospect the problem had more to do with the > difficulties of trying to communicate three ways (dealer, manufacturer & me) > across 9 time zones by email. They did finally understood the problem and got > it sorted out for me. > > I would, and have bought from them since then ... when I couldn't find what I > wanted locally. > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
