Do they have that written somewhere? I think that the early problems with the M8 were probably abundantly obvious to B&H at the time. It certainly was well documented on the web that many cameras were breaking down very quickly. There is an adage that you should never buy the first version of anything, and that seems to have applied to the M8.
On May 18, 2010, at 1:25 PM, P. J. Alling wrote: > B&H photo gives you a week or so, (I can't remember how long exactly), and a > couple hundred exposures before giving you a problem with a return. Dead > after 20 exposures, is well within that return policy. > > On 5/18/2010 2:12 PM, Jeffery Smith wrote: >> Post Katrina there were no places in this part of the state stocking the M8. >> I bought it from B&H and was referred to Leica since it did not arrive dead >> on arrival. It took about 20 exposures before it died. >> >> >> On May 18, 2010, at 12:51 PM, John Sessoms wrote: >> >> >>> From: Jeffery Smith >>> >>>> I got flamed on the Leica Users Group forum for mentioning this, but >>>> my M8's were anything but reliable. My first one died after about a >>>> week, and Leica ignored all of my phone calls and emails until I >>>> finally contacted the president of the company personally. If you >>>> aren't a professional photographer, you can forget about customer >>>> service from Leica. You don't exist. The second M8 body would not >>>> recognize any of the memory cards I used. Leica blamed the memory >>>> cards and refused to repair or replace the camera. I bought every >>>> different brand of memory card listed as compatible on Leica's site, >>>> and all gave me a "no memory card" error until I removed the battery, >>>> waited a few minutes, and then reinserted the battery (which >>>> apparently rebooted the camera). I had to repeat this every time I >>>> wanted to shoot a frame. Once the camera was turned off or turned >>>> itself off, the no memory card error reappeared. Until a new >>>> firmware upgrade appeared last year, the M8 just sat in a drawer. The >>>> firmware upgrade seems to have fixed the memory card problem. >>>> >>> Who did you buy the camera from? I mean, NYC mail-order, local dealer or >>> direct from Leica USA? >>> >>> If I bought a camera that only worked for a week, I'd start with whoever I >>> bought it from, and put the onus on them to make it right. Same for one >>> that wouldn't work at all from the get-go. >>> >>> The dealer should have more leverage with the manufacturer, and if they >>> don't it's still not MY problem. They sold it, they're responsible for >>> making good. >>> >>> I prefer to deal locally whenever I can, simply because if something DOES >>> go wrong, I get more stress relief if there's someone I can look in the eye >>> while I'm yelling at him. >>> >>> I had some problems one time with a major NYC mail-order house getting a >>> problem fixed, but in retrospect the problem had more to do with the >>> difficulties of trying to communicate three ways (dealer, manufacturer& >>> me) across 9 time zones by email. They did finally understood the problem >>> and got it sorted out for me. >>> >>> I would, and have bought from them since then ... when I couldn't find what >>> I wanted locally. >>> >>> -- >>> PDML Pentax-Discuss Mail List >>> PDML@pdml.net >>> http://pdml.net/mailman/listinfo/pdml_pdml.net >>> to UNSUBSCRIBE from the PDML, please visit the link directly above and >>> follow the directions. >>> >> >> > > > -- > {\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fcharset0 Courier > New;}} > \viewkind4\uc1\pard\f0\fs20 I've just upgraded to Thunderbird 3.0 and the > interface subtly weird.\par > } > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
