That's why I'm using a K-7 instead of an M8.  :-)

Jeffery
On May 18, 2010, at 1:40 PM, eckinator wrote:

> We're talking about a spilled milk issue though, aren't we? I doubt
> you could even do so much as sue them and win now =(
> Cheers
> Ecke
> 
> 2010/5/18 P. J. Alling <webstertwenty...@gmail.com>:
>> B&H photo gives you a week or so, (I can't remember how long exactly), and a
>> couple hundred exposures before giving you a problem with a return.  Dead
>> after 20 exposures, is well within that return policy.
>> 
>> On 5/18/2010 2:12 PM, Jeffery Smith wrote:
>>> 
>>> Post Katrina there were no places in this part of the state stocking the
>>> M8. I bought it from B&H and was referred to Leica since it did not arrive
>>> dead on arrival. It took about 20 exposures before it died.
>>> 
>>> 
>>> On May 18, 2010, at 12:51 PM, John Sessoms wrote:
>>> 
>>> 
>>>> 
>>>> From: Jeffery Smith
>>>> 
>>>>> 
>>>>> I got flamed on the Leica Users Group forum for mentioning this, but
>>>>> my M8's were anything but reliable. My first one died after about a
>>>>> week, and Leica ignored all of my phone calls and emails until I
>>>>> finally contacted the president of the company personally. If you
>>>>> aren't a professional photographer, you can forget about customer
>>>>> service from Leica. You don't exist. The second M8 body would not
>>>>> recognize any of the memory cards I used. Leica blamed the memory
>>>>> cards and refused to repair or replace the camera. I bought every
>>>>> different brand of memory card listed as compatible on Leica's site,
>>>>> and all gave me a "no memory card" error until I removed the battery,
>>>>> waited a few minutes, and then reinserted the battery (which
>>>>> apparently rebooted the camera). I had to repeat this every time I
>>>>> wanted to shoot a frame. Once the camera was turned off or turned
>>>>> itself off, the no memory card error reappeared.  Until a new
>>>>> firmware upgrade appeared last year, the M8 just sat in a drawer. The
>>>>> firmware upgrade seems to have fixed the memory card problem.
>>>>> 
>>>> 
>>>> Who did you buy the camera from? I mean, NYC mail-order, local dealer or
>>>> direct from Leica USA?
>>>> 
>>>> If I bought a camera that only worked for a week, I'd start with whoever
>>>> I bought it from, and put the onus on them to make it right. Same for one
>>>> that wouldn't work at all from the get-go.
>>>> 
>>>> The dealer should have more leverage with the manufacturer, and if they
>>>> don't it's still not MY problem. They sold it, they're responsible for
>>>> making good.
>>>> 
>>>> I prefer to deal locally whenever I can, simply because if something DOES
>>>> go wrong, I get more stress relief if there's someone I can look in the eye
>>>> while I'm yelling at him.
>>>> 
>>>> I had some problems one time with a major NYC mail-order house getting a
>>>> problem fixed, but in retrospect the problem had more to do with the
>>>> difficulties of trying to communicate three ways (dealer, manufacturer&  
>>>> me)
>>>> across 9 time zones by email. They did finally understood the problem and
>>>> got it sorted out for me.
>>>> 
>>>> I would, and have bought from them since then ... when I couldn't find
>>>> what I wanted locally.
>>>> 
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>>> 
>>> 
>> 
>> 
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