We're talking about a spilled milk issue though, aren't we? I doubt
you could even do so much as sue them and win now =(
Cheers
Ecke

2010/5/18 P. J. Alling <webstertwenty...@gmail.com>:
> B&H photo gives you a week or so, (I can't remember how long exactly), and a
> couple hundred exposures before giving you a problem with a return.  Dead
> after 20 exposures, is well within that return policy.
>
> On 5/18/2010 2:12 PM, Jeffery Smith wrote:
>>
>> Post Katrina there were no places in this part of the state stocking the
>> M8. I bought it from B&H and was referred to Leica since it did not arrive
>> dead on arrival. It took about 20 exposures before it died.
>>
>>
>> On May 18, 2010, at 12:51 PM, John Sessoms wrote:
>>
>>
>>>
>>> From: Jeffery Smith
>>>
>>>>
>>>> I got flamed on the Leica Users Group forum for mentioning this, but
>>>> my M8's were anything but reliable. My first one died after about a
>>>> week, and Leica ignored all of my phone calls and emails until I
>>>> finally contacted the president of the company personally. If you
>>>> aren't a professional photographer, you can forget about customer
>>>> service from Leica. You don't exist. The second M8 body would not
>>>> recognize any of the memory cards I used. Leica blamed the memory
>>>> cards and refused to repair or replace the camera. I bought every
>>>> different brand of memory card listed as compatible on Leica's site,
>>>> and all gave me a "no memory card" error until I removed the battery,
>>>> waited a few minutes, and then reinserted the battery (which
>>>> apparently rebooted the camera). I had to repeat this every time I
>>>> wanted to shoot a frame. Once the camera was turned off or turned
>>>> itself off, the no memory card error reappeared.  Until a new
>>>> firmware upgrade appeared last year, the M8 just sat in a drawer. The
>>>> firmware upgrade seems to have fixed the memory card problem.
>>>>
>>>
>>> Who did you buy the camera from? I mean, NYC mail-order, local dealer or
>>> direct from Leica USA?
>>>
>>> If I bought a camera that only worked for a week, I'd start with whoever
>>> I bought it from, and put the onus on them to make it right. Same for one
>>> that wouldn't work at all from the get-go.
>>>
>>> The dealer should have more leverage with the manufacturer, and if they
>>> don't it's still not MY problem. They sold it, they're responsible for
>>> making good.
>>>
>>> I prefer to deal locally whenever I can, simply because if something DOES
>>> go wrong, I get more stress relief if there's someone I can look in the eye
>>> while I'm yelling at him.
>>>
>>> I had some problems one time with a major NYC mail-order house getting a
>>> problem fixed, but in retrospect the problem had more to do with the
>>> difficulties of trying to communicate three ways (dealer, manufacturer&  me)
>>> across 9 time zones by email. They did finally understood the problem and
>>> got it sorted out for me.
>>>
>>> I would, and have bought from them since then ... when I couldn't find
>>> what I wanted locally.
>>>
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>>
>>
>
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