RE: Telstraclear boo boo

2005-10-20 Thread Craig FALCONER
OI! I did NOT say that! Get your quoting right! *GLARE* -Original Message- From: Christopher Sawtell [mailto:[EMAIL PROTECTED] Sent: Thursday, 20 October 2005 10:35 a.m. To: linux-users@it.canterbury.ac.nz Subject: Re: Telstraclear boo boo On Thursday 20 October 2005 08:50, Craig

Re: Telstraclear boo boo

2005-10-20 Thread Volker Kuhlmann
On Thu 20 Oct 2005 10:43:19 NZDT +1300, Craig FALCONER wrote: OI! I did NOT say that! Get your quoting right! Well your top-posting and bad quoting style was asking for it. Volker -- Volker Kuhlmann is possibly list0570 with the domain in header http://volker.dnsalias.net/

Errors in quoting was RE: Telstraclear boo boo

2005-10-20 Thread Craig FALCONER
A simple whoops! Sorry! would be fine thanks. -Original Message- From: Volker Kuhlmann [mailto:[EMAIL PROTECTED] Sent: Friday, 21 October 2005 8:43 a.m. To: linux-users@it.canterbury.ac.nz Subject: Re: Telstraclear boo boo On Thu 20 Oct 2005 10:43:19 NZDT +1300, Craig FALCONER wrote

RE: Telstraclear boo boo

2005-10-19 Thread Craig FALCONER
- From: Nick Rout [mailto:[EMAIL PROTECTED] Sent: Wednesday, 19 October 2005 11:26 a.m. To: linux-users@it.canterbury.ac.nz Subject: Re: Telstraclear boo boo IMHO a customer should not have to go to the homepage of their isp to see a service announcement. Its simple enough for an isp to email

RE: Telstraclear boo boo

2005-10-19 Thread Craig FALCONER
: Telstraclear boo boo I only knew about it 'cause i went to channel 63 and it was there in a box with black boarder around it. Also it was on their web site (telstraclear) and on Paradises. but they could've sent emails out as a warning at least. Quoting Volker Kuhlmann [EMAIL PROTECTED

Re: Telstraclear boo boo

2005-10-19 Thread Andrew Errington
On Thu, 20 Oct 2005 08:52, you wrote: Blah blah blah. Does anyone know what the actual technical geek-type fault is causing this? We had connection from 1830 Wed till 0800 Thu, then its down again. Even the pogging help desk don't know the answers. I'm going to go home and get a dialup

Re: Telstraclear boo boo

2005-10-19 Thread Christopher Sawtell
On Thursday 20 October 2005 08:50, Craig FALCONER wrote: but they could've sent emails out as a warning at least. That would have been nice, but remember that their purpose in life is to yield the maximum possible return on their shareholder's investments. Being nice costs money, so is not

Re: Telstraclear boo boo

2005-10-19 Thread Robert Fisher
On Thu, 20 Oct 2005 10:35, Christopher Sawtell wrote: On Thursday 20 October 2005 08:50, Craig FALCONER wrote: but they could've sent emails out as a warning at least. That would have been nice, but remember that their purpose in life is to yield the maximum possible return on their

Re: Telstraclear boo boo

2005-10-19 Thread Volker Kuhlmann
However its gone down again today from 0800 so you won't get this. It was fine for me each time cron downloaded emails avery 10 minutes. This time lucky ;) Someone from Telstraparadise called me yesterday evening to check whether my modem was going again (nice, and it was, after 17h) and

Re: Telstraclear boo boo

2005-10-19 Thread Christopher Sawtell
On Thursday 20 October 2005 08:52, Craig FALCONER wrote: Blah blah blah. Does anyone know what the actual technical geek-type fault is causing this? We had connection from 1830 Wed till 0800 Thu, then its down again. That's odd. It works for me and we are on the same sub-net. vis:- [EMAIL

Re: Telstraclear boo boo

2005-10-19 Thread Andrew Gordon
Andrew Errington wrote: On Wed, 19 Oct 2005 10:54, you wrote: Telstraclear killed my internet at 1:52 this morning, and it's still dead. Apparently they did some scheduled network upgrade with Sky etc (it annoys me they never bother to tell anyone), and when they finished at 6 or so, people

Re: Telstraclear boo boo

2005-10-18 Thread Joshua Collins
On 10/19/05, Volker Kuhlmann [EMAIL PROTECTED] wrote: Telstraclear killed my internet at 1:52 this morning, and it's stilldead. Apparently they did some scheduled network upgrade with Sky etc (it annoys me they never bother to tell anyone), and when they finishedat 6 or so, people with a Surfboard

Re: Telstraclear boo boo

2005-10-18 Thread Andrew Errington
On Wed, 19 Oct 2005 10:54, you wrote: Telstraclear killed my internet at 1:52 this morning, and it's still dead. Apparently they did some scheduled network upgrade with Sky etc (it annoys me they never bother to tell anyone), and when they finished at 6 or so, people with a Surfboard cable

Re: Telstraclear boo boo

2005-10-18 Thread Nick Rout
IMHO a customer should not have to go to the homepage of their isp to see a service announcement. Its simple enough for an isp to email their customers. Most people on broadband connections get their email in (almost) real time. I almost never visit paradise or orcon's home page. On Wed, 19 Oct

Re: Telstraclear boo boo

2005-10-18 Thread Robert Fisher
On Wed, 19 Oct 2005 11:26, Nick Rout wrote: Its simple enough for an isp to email their customers. I totally agree. Most people on broadband connections get their email in (almost) real time. I almost never visit paradise or orcon's home page. Same here. I recently had a similar experience

Re: Telstraclear boo boo

2005-10-18 Thread Andrew Errington
No. You are assuming that: a) The customer uses the ISP's email service or b) the customer has provided a real email address to the ISP for such a purpose and c) the customer has not set up a spam filter to filter out all the helpful messages and special offers from said ISP There's nothing

Re: Telstraclear boo boo

2005-10-18 Thread Robert Fisher
On Wed, 19 Oct 2005 12:05, Andrew Errington wrote: No. You are assuming that: a) The customer uses the ISP's email service or b) the customer has provided a real email address to the ISP for such a purpose and c) the customer has not set up a spam filter to filter out all the helpful

Re: Telstraclear boo boo

2005-10-18 Thread Nick Rout
On Wed, 19 Oct 2005 11:05:17 +1200 Andrew Errington wrote: No. You are assuming that: a) The customer uses the ISP's email service every ISP I know gives the customer one email address, and you are foolish if you don't fetch that mail periodically, as its the obvious way for the ISP to

Re: Telstraclear boo boo

2005-10-18 Thread Andrew Errington
Yes. I agree with you all. My point was there's no point in complaining here about something you were never offered. Just because you think it's simple and obvious doesn't mean that someone else does. If you think it's a reasonable enough thing then call Paradise Customer Services and ask

Re: Telstraclear boo boo

2005-10-18 Thread bossman
I only knew about it 'cause i went to channel 63 and it was there in a box with black boarder around it. Also it was on their web site (telstraclear) and on Paradises. but they could've sent emails out as a warning at least. Quoting Volker Kuhlmann [EMAIL PROTECTED]: Telstraclear killed my

Re: Telstraclear boo boo

2005-10-18 Thread Volker Kuhlmann
I never complained about *that* there is an outage, things happen (though it's now approaching 12 hours), I asked whether anyone knew any interesting details about why (by the sound of the techie) almost all Surfboard modems aren't reconnecting. On Paradise's home page was a statement that there

Re: Telstraclear boo boo

2005-10-18 Thread david merriman
[EMAIL PROTECTED] wrote: I only knew about it 'cause i went to channel 63 and it was there in a box with black boarder around it. Also it was on their web site (telstraclear) and on Paradises. but they could've sent emails out as a warning at least. Apparently they sent a snail-mail

Re: Telstraclear boo boo

2005-10-18 Thread Jamie Dobbs
snip There's nothing in the TC about announcing outages, so there's no reason to expect any notification. In fact the only thing they say they will send to you is an account for services used. There used to be an option to subscribe to such announcements before they became part of a large

Re: Telstraclear boo boo

2005-10-18 Thread yuri
On 19/10/05, Nick Rout wrote: every ISP I know gives the customer one email address, and you are foolish if you don't fetch that mail periodically, as its the obvious way for the ISP to cantact you. You should fetch the mail even if you don't use [EMAIL PROTECTED] as your main email address.