hi ajay,
In your view, which bank's net banking and mobiel app is accessible?

On 6/22/18, Ajay Minocha <ajayminoc...@gmail.com> wrote:
> Website isn't really accessible with jaws.
>
> Also, as Alok said, there are a lot of unnecessary Captchas.
>
> Also, I am able to use their app but generating statements is a pain
> even in the app without any captcha.
>
> Cheers,
> Ajay
>
> On 22/06/2018, Amar Jain <amarj...@amarjain.com> wrote:
>> Pranav,
>>
>> Please whats app your contact, I haven’t played with virtual cards much,
>> so
>> will call you from there in case of issues. Mobile: 9892622230.
>>
>> Sent from my iPhone
>>
>>> On 22-Jun-2018, at 6:19 AM, Pranav Lal <pranav....@gmail.com> wrote:
>>>
>>> If i generate a virtual credit card using net safe, the generated card is
>>> shown as an image and is inaccessible. I have to go the card history
>>> feature to find details about my virtual card. I do not know if their
>>> netsafe app is accessible on any platform.
>>> The pdf forms in their customer center are not true forms so are hard to
>>> fill.
>>> In phone banking, i need to validate my credit card if i call from a
>>> phone
>>> that is not registered. The ivr timesout too quickly such that entering
>>> the digits is a pain.
>>> Pranav
>>>
>>>> On 21-Jun-2018, at 10:52 PM, Amar Jain <amarj...@amarjain.com> wrote:
>>>>
>>>> Noted Alok. Have you got yourself their braille enabled debit card? HDFC
>>>> has many, but it only works with those cards.
>>>>
>>>> Thank you.
>>>>
>>>> Regards,
>>>> Amar Jain
>>>>
>>>> Sent from my iPhone
>>>>
>>>>> On 21-Jun-2018, at 8:33 PM, Alok Kaushik <alok.li...@gmail.com> wrote:
>>>>>
>>>>> Hi  Amar,
>>>>> When we try to download historical statements, i.e. any statement older
>>>>> than six months, it asks for a captcha text to be entered. This captcha
>>>>> does not have any audio option as well. Of course this feature is
>>>>> reached after login, so need for a captcha at that stage does not sound
>>>>> very logical. I have been using HDFC net  banking for many years now
>>>>> and
>>>>> this post-login captcha was not there earlier.
>>>>>
>>>>> When we try to view tax credit statement through net banking, it asks
>>>>> for captcha text to be entered. This is also after login, so not very
>>>>> logical. Also, once the user is redirected to  traces website, there is
>>>>> one more captcha to deal with anyway.
>>>>>
>>>>> Another  issue that comes  up at times when I visit the branch is that
>>>>> in case of signature mismatch they say that their system does not
>>>>> display the photograph of the account holder, so it is difficult for
>>>>> them to verify. This  is the case when people at the branch know me
>>>>> well
>>>>> enough. They eventually do the work after some persuasion but the need
>>>>> to persuade frequently is anyway there. If their system does not
>>>>> display
>>>>> the photograph of the account holder, it is worth considering  having
>>>>> it
>>>>> there. This is based on the information provided by a branch official.
>>>>>
>>>>> More and  more ATMs are now becoming talking ATMs. I  have noticed that
>>>>> many SBI, ICICI, and other bank ATMs have become widely accessible.
>>>>> However, HDFC Bank seems to be lagging on that front.
>>>>>
>>>>> Thanks.
>>>>> Alok
>>>>>
>>>>> -----Original Message-----
>>>>> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
>>>>> Behalf Of Amar Jain
>>>>> Sent: 21 June 2018 19:21
>>>>> To: accessindia@accessindia.org.in
>>>>> Subject: [AI] HDFC Bank customers: list your challenges by this weekend
>>>>>
>>>>> Dear All,
>>>>>
>>>>> I have a meeting early next week with senior people of the bank. List
>>>>> down all specific challenges attached to disabilities vs. products and
>>>>> services of the bank. This needs to happen by Sunday.
>>>>>
>>>>> Regards,
>>>>> Amar Jain
>>>>>
>>>>> Sent from my iPhone
>>>>>
>>>>>
>>>>>
>>>>>
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>
>
> --
> Ajay Minocha
> Mob : +91-9584076767
> E mail : ajayminoc...@gmail.com
> p13aj...@iimidr.ac.in
> Skype: ajayminocha2
>
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-- 
Thanks and Regards,
Mohit Gupta.
Rajasthan.




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