I have sent an e-mail to PNB.
________________________________
From: [email protected] <[email protected]> on behalf 
of BHAWANI SHANKAR VERMA <[email protected]>
Sent: Tuesday, July 28, 2026 6:01 PM
To: [email protected] <[email protected]>
Subject: Re: [AI] Regarding a new accessibility bug in the PNB One mobile 
application on Android


write a strong EMail to the [email protected]<mailto:[email protected]> and raise 
your concern strongly. I also request other customers of PNB to write them. 
also take this matter with RBI. Blind employees of PNB are struggling for 
accessibility in PNB one. Hope that customer complaint will resolve the issue.



On 7/28/2026 5:33 PM, Mahesh S. Panicker wrote:
Hello listers
I have been using the Punjab National Bank PNB1 mobile application for long. 
After a recent update, I have noticed that the field to enter the T-PIN has 
become inaccessible.

What the bank has done is to add a dynamic keyboard where the numbers are not 
listed in the usual order. The listing is not the problem, but the numbers are 
not getting read out, which means that TalkBack users are unable to use the app 
anymore for making monetary transactions.

Anyone else have faced this issue? Is there any workaround?
Regards,

Dr. Mahesh S. Panicker
Associate Professor,
Department of Political Science,
Lady Shri Ram College for Women,
Lajpat Nagar
New Delhi 110024




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