Why would using a third party termination provider cause me to get blamed any more or less?

If I'm doing my own termination I'm going to be blamed for every call that gets dropped.

This is why I've never done VoIP... in a previous life I did... and we got blamed for every call that got dropped, every echo, etc.

On 4/7/19 7:31 PM, Mark Radabaugh wrote:
No way I would consider selling managed or hosted PBX service without also selling the origination/termination.   You ARE going to get blamed for every call that gets dropped or distorted.   You *have* to have control over that if you want to succeed.    It took us a long time to get comfortable even thinking about selling services off-network.  You really don’t want to do that until you have all the skills in place to be able to support and troubleshoot both on and off network.

Mark

On Apr 6, 2019, at 10:49 PM, Lewis Bergman <[email protected] <mailto:[email protected]>> wrote:

Why would you is the question. The majority of the money is in the origination and termination. I don't think you could compete in the space without offering it.

On Sat, Apr 6, 2019 at 9:31 PM Daniel White <[email protected] <mailto:[email protected]>> wrote:

    Yes you can do it and we do offer that to some ISP's that would
    rather provider their own origination and termination.  For the
    most part, our bulk pricing though beats what an individual ISP
    can purchase.

    As long as you do not provide an interconnection to the PSTN,
    there isn't any regulatory burden.

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    Co-Founder - Business Development & Operations
    direct: +1 (702) 470-2766
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    Matt Hoppes wrote on 4/6/19 12:53:
    Exactly my thought. You’d connect them to the termination
    providers who would bill them directly.

    On Apr 6, 2019, at 14:28, David Thake <[email protected]
    <mailto:[email protected]>> wrote:

    You can certainly sell Cloud PBX without origination and
    termination.

    The sip trunk and DID could be sourced by the client from
    another SIP provider while you just handle the PBX setup and
    maintenance whilst getting a commission from the sip trunk
    provider perhaps... It really depends what you want to do.
    <DAVID.png>


    On 6 Apr 2019, at 20:25, Ken Hohhof <[email protected]
    <mailto:[email protected]>> wrote:

    I don't understand how you would sell managed cloud PBX without
    origination and termination, seems like it would be part of the
    package.

    If you bill them, and they can make calls to/from the PSTN via
    the service you sell them, I believe that makes you an
    interconnected VoIP provider.

    -----Original Message-----
    From: AF <[email protected]
    <mailto:[email protected]>> On Behalf Of Matt Hoppes
    Sent: Saturday, April 6, 2019 12:56 PM
    To: [email protected] <mailto:[email protected]>
    Subject: [AFMUG] Selling managed PBX vs phone line

    Is there any difference?

    I know if you sell voip phone lines you have to file 499s and a
    bunch of other things.

    If you’re selling a managed PBX in the cloud to a business
    customer does that still make you a voip provider?  Or only if
    they don’t have their own termination provider and you’re doing
    the termination for them?
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