We sometimes have a tough time just scheduling the customer to be home once for the install, much less twice. Especially now that it is dark at 4:30pm.
Do you have crews working weekends or something? Also with different crews for site surveys than installs, I assume you have a lot of these every day. I would have a hard time planning routes for separate site survey and install crews that don’t involve a lot of redundant driving, our area is very spread out, getting to a customer site is typically 10-20 miles and sometimes more. Currently if a site survey is needed, I’ll try to get an installer to do it on the way to/from another install in the same area. From: Josh Reynolds via Af Sent: Thursday, December 18, 2014 10:58 PM To: [email protected] Subject: Re: [AFMUG] ePMP proxy Multiple crews with vastly different skill levels. josh reynolds :: chief information officer spitwspots :: www.spitwspots.comOn 12/18/2014 07:06 PM, Josh Luthman via Af wrote: Why do you make two trips??? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Dec 18, 2014 11:03 PM, "Josh Reynolds via Af" mailto:[email protected] wrote: We either send out a site survey crew to talk to the customer, plan mounting position, cable run, and verify service level the customer wants -- then send out a setup crew a few days later with pre-provisioned gear and pictures of everything.. Or we do a site/survey setup, with a nbm5-25, rm5+RG30, single angle tripod, tripod, 5/10 ft poles, u arms, nbem2, rm2+rd, and maybe a few scattered nanostations. Our office takes care of provisioning everybody out in our traffic shaper, dhcp, any custom routes, etc in about 10 minutes (general office staff). Some of that stuff will change as we continue to move forward with powercode + procera though. josh reynolds :: chief information officer spitwspots :: www.spitwspots.com On 12/18/2014 05:38 PM, Ken Hohhof via Af wrote: Even at a much lower install per day rate than Mark’s, I sometimes have an installer out with 3 different radios for a given install. This week we had one that was going to be either 450 in 3.65, 450 in 5.7, or FSK in 2.4. Meanwhile I’m at another site with my laptop playing the role of the NOC guy. I am logged into the sessions page of the APs, waiting for a new session to pop up at the bottom of the list. When that happens, I check the signal and run a linktest. If the numbers look good, I tell the installer when he calls, meanwhile I’m putting an IP address on the new SM, putting the customer’s name on the SNMP page, and configuring anything special like high priority CIR or uplink/downlink sustained rates. Same routine if I have a guy out on a maintenance call and he’s pulling a spare or takedown SM from the van to use as replacement. Even if I had a fancy billing system like Mike has to let me click on the customer’s name on a map, t his would not be set up yet in these cases. From: Mark Radabaugh via Af Sent: Thursday, December 18, 2014 8:08 PM To: [email protected] Subject: Re: [AFMUG] ePMP proxy Because we install 10, 15, sometimes 20 CPE a day. It's a pain in the ass having to McGiver your way into them every time. Sure we auto-configure a lot of it, but there are still have to get into them to look at signal strength and such during the install or when troubleshooting. Mark On Dec 18, 2014, at 8:11 PM, Mike Hammett via Af mailto:[email protected] mailto:[email protected] wrote: Why do you need to access CPE that aren't directly accessible multiple times a day? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com ------------------------------------------------------------------------------ From: "Ken Hohhof via Af" mailto:[email protected] mailto:[email protected] To: [email protected] Sent: Thursday, December 18, 2014 7:06:44 PM Subject: Re: [AFMUG] ePMP proxy But I don’t think he’s talking how a skilled person could MacGyver it, but rather a session list right there in the GUI with every subscriber listed by name, and you click on the name and shazzam, you are logged into that SM. Like one of many things that pisses me off about my $10K Purewave basestation is you can see a list of CPE MAC addresses by subscriber name, but if you want to see any stats or change the config for that subscriber, you have to find him by his MAC address, not by name. The expensive piece of crap equipment has all the information to make your life easy, but no, it acts like a glorified MIB browser. They even rolled out an NMS that I assumed would add this level of intelligence, but no. So yes in a pinch you could probably get there through some MAC telnet tricks. But with the AP proxy feature, it’s one click and boom. If you don’t find it useful, fine. Most of us use it multiple times every day. It’s a cool feature. From: Mathew Howard via Af Sent: Thursday, December 18, 2014 6:50 PM To: [email protected] Subject: Re: [AFMUG] ePMP proxy If there's a mac-telnet package out there for linux, you kind of have to wonder why it isn't already in airOS... and ePMP, for that matter. it seems like it would be pretty simple to add and incredibly useful. ------------------------------------------------------------------------------ From: Af [[email protected]] on behalf of Mike Hammett via Af [[email protected]] Sent: Thursday, December 18, 2014 6:45 PM To: [email protected] Subject: Re: [AFMUG] ePMP proxy I never really had a need for it. I now no longer have any PMP devices on my network. Now that I deploy any new Mikrotik wireless either, but if you can get to any Mikrotik device on that layer 2 segment, you can get to the rest. Router, AP, CPE, doesn't matter. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com ------------------------------------------------------------------------------ From: "Steve D via Af" mailto:[email protected] mailto:[email protected] To: "af" mailto:[email protected] mailto:[email protected] Sent: Thursday, December 18, 2014 6:01:01 PM Subject: Re: [AFMUG] ePMP proxy Mike, You sound like you're trying to excuse it for not being there instead of just embracing a good feature that works? Yes, there are ways around, BUT, the Canopy AP-SM proxy *just works*. No thinking about how to get to that SM is required, if you can get to the AP then you can get to the SM - end of story. -Steve D On Thu, Dec 18, 2014 at 8:37 AM, Mike Hammett via Af mailto:[email protected] mailto:[email protected] wrote: Use the CLI to fix whatever's wrong with accessing the GUI? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com ---------------------------------------------------------------------------- From: "Bill Prince via Af" mailto:[email protected] mailto:[email protected] To: [email protected] Sent: Thursday, December 18, 2014 10:34:41 AM Subject: Re: [AFMUG] ePMP proxy Possibly a little simpler with similar results. It gets you a CLI on the target client. The proxy is nice because you can run the web gui. -- bp <part {dash} 15 {at} SkylineBroadbandService {dot} com> On 12/18/2014 8:03 AM, Mike Hammett via Af wrote: With Mikrotik you can mac-telnet or mac-winbox to anything on that layer 2 segment. That sounds more useful than this proxy. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -------------------------------------------------------------------------- From: "Vlad Sedov via Afmailto:[email protected]:[email protected]:Thursday,December18,20149:11:55AMSubject:Re:[AFMUG]ePMPproxyOnethingthatmakesitsobullet-proofonCanopy,istheinternalnetworkbetweentheAPandtheSMs(169.254.101.x)whichiswhatmakestheproxysosmooth.WithePMPandUBNT,you'restillatthemercyofhavingtherightIPaddresssetintheSMbeforeyoucanmanageit(evenwhenconnectingfromtheAP).WesorelymissthisfeatureinePMP,anditmakesNMSmappingamajorheadache..Wedon'tpre-mapSMsbeforetheygooutintothefield,sowithePMPs,IhavetocreateastaticARPentryforthe192.168.0.2addressintheclosestMikrotikrouter,andusetheTikproxytogetintotheSM..ChangeIP,deleteARP,rinse,repeat.Click-throughisacrueljokewithouttheproxy.Ireally,reallyhopeitgetsproperlyimplemented.VladOn12/18/20147:18AM,JoshLuthmanviaAfwrote:HowareyoudoingitwithUbnt?Can'tthesamebedonewithepmp?JoshLuthmanOffice:937-552-2340Direct:937-552-23431100WayneStSuite1337Troy,OH45373OnDec18,20148:06AM, mailto:[email protected]:[email protected]:Thursday,December18,20149:11:55AMSubject:Re:[AFMUG]ePMPproxyOnethingthatmakesitsobullet-proofonCanopy,istheinternalnetworkbetweentheAPandtheSMs(169.254.101.x)whichiswhatmakestheproxysosmooth.WithePMPandUBNT,you'restillatthemercyofhavingtherightIPaddresssetintheSMbeforeyoucanmanageit(evenwhenconnectingfromtheAP).WesorelymissthisfeatureinePMP,anditmakesNMSmappingamajorheadache..Wedon'tpre-mapSMsbeforetheygooutintothefield,sowithePMPs,IhavetocreateastaticARPentryforthe192.168.0.2addressintheclosestMikrotikrouter,andusetheTikproxytogetintotheSM..ChangeIP,deleteARP,rinse,repeat.Click-throughisacrueljokewithouttheproxy.Ireally,reallyhopeitgetsproperlyimplemented.VladOn12/18/20147:18AM,JoshLuthmanviaAfwrote:HowareyoudoingitwithUbnt?Can'tthesamebedonewithepmp?JoshLuthmanOffice:937-552-2340Direct:937-552-23431100WayneStSuite1337Troy,OH45373OnDec18,20148:06AM,Mark Radabaugh via Af" mailto:[email protected] mailto:[email protected] wrote: For our install method proxy access (or some means of remote access to a minimally configured CPE) is a must have. The installers do NOT have to get out a computer or otherwise access the device. Power it up, point it at the tower, listen for signal, call the office for a signal quality check and go. Everything regarding CPE programming can be done remotely. This can be done with Ubnt as well by SSH to the AP's and then to the CPE but it's not as clean as Canopy. No way at all that I know of with ePMP. Mark On Dec 17, 2014, at 11:04 PM, Steve D via Af mailto:[email protected] mailto:[email protected] wrote: Use it all the time. Between it and installer color code field techs can't FUBAR an install. When our larger networks were vlan'd years ago that made the process super safe. One of the "best features" of the canopy platform in my book. It annoys me working on 802.11 crap when I see a tech has typo'd something like an IP or vlan. On Dec 17, 2014 7:30 PM, "Bill Prince via Af" mailto:[email protected] mailto:[email protected] wrote: Me too. I don't know how many times I've used it, but it's more than I have finger to count on. -- bp <part {dash} 15 {at} SkylineBroadbandService {dot} com> On 12/17/2014 7:08 PM, George Skorup (Cyber Broadcasting) via Af wrote: No, rather just have it. On 12/17/2014 9:07 PM, Josh Luthman via Af wrote: Rather have it and not need it then need it and not have it. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Dec 17, 2014 9:55 PM, "Mike Hammett via Af" mailto:[email protected] mailto:[email protected] wrote: I used it a couple times on my Canopy gear, but it was never a show-stopper to not have it. This brings me to a new post... ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com ------------------------------------------------------------ From: "George Skorup (Cyber Broadcasting) via Af" mailto:[email protected] mailto:[email protected] To: [email protected] Sent: Wednesday, December 17, 2014 8:30:14 PM Subject: [AFMUG] ePMP proxy OK Cambium ePMP dudes and chicks, I am disappointed. I thought you guys had Canopy-like SM "click-thru" access, aka LUID proxy. But this is not the case on 2.3.3. All you give me is a URL with the IP of the SM. Informational helpful, yes, operationally helpful, no. I'm guessing you need an RF private network like exists on Canopy to make this work. Please do it. -------------------------------------------------------------------------- This email has been checked for viruses by Avast antivirus software. www.avast.com
