Didn't design... :) Thanks, Ben
> On May 16, 2015, at 11:38 AM, Josh Reynolds <[email protected]> wrote: > > I think he worked on it, but that was more than 10 years and many product > generations ago. > >> On May 16, 2015 9:33:48 AM AKDT, Jaime Solorza <[email protected]> >> wrote: >> didn't Robert Pera from Ubiquiti create or design the Apple Airport? >> >> Jaime Solorza >> Wireless Systems Architect >> 915-861-1390 >> >>> On Sat, May 16, 2015 at 11:17 AM, Bill Prince <[email protected]> wrote: >>> +1000. >>> >>> Plus, for reasons that are not clear to me, Apple has to change the way the >>> stupid AirPort admin tool works every month or two. So even if you knew how >>> to set it up in August; come September it's a whole new ball game. >>> >>> Massive, expensive POS if you ask me. >>> >>> bp >>> <part15sbs{at}gmail{dot}com> >>> >>>> On 5/16/2015 9:11 AM, Darin Steffl wrote: >>>> Apple routers absolutely SUCK and not sure why people like buying them >>>> personally. You need some stupid app to configure it and there's no Web >>>> GUI. If its his router and his playstation, you as an ISP have no part in >>>> fixing it. It's very hard sometimes to explain to the customer that you >>>> provide internet to the home ending at the POE or modem. After that it is >>>> their router and their end devices. We get calls sometimes where 7 devices >>>> are working great but one device isn't working and they want it to be our >>>> problem. We have to explain if the whole house is offline then it is our >>>> problem. >>>> >>>>> On Sat, May 16, 2015 at 11:08 AM, joseph marsh <[email protected]> >>>>> wrote: >>>>> This customer has had his PlayStation working and it stopped working >>>>> he's getting 10 meg and he wants us to fix it >>>>> >>>>> Its connected to a apple router and they are within a foot of each other >>>>> >>>>> BTW I hate apple routers my opinion >>>>> >>>>>> On May 16, 2015 10:54 AM, "Rory Conaway" <[email protected]> >>>>>> wrote: >>>>>> Nothing formal but the process we use with all devices that aren’t >>>>>> computers >>>>>> >>>>>> >>>>>> >>>>>> 1) Does the device see the broadcast SSID? >>>>>> >>>>>> 2) If not, then the WiFi doesn’t work on the device and you need an >>>>>> external WiFi adapter or get it fixed. Lots of Xboxes fall into this >>>>>> category. >>>>>> >>>>>> 3) If it does see it, test without encryption, see if that works. >>>>>> We run into a couple of options with this issue, can’t negotiate >>>>>> security, devices only supports WEP, WPA, or WPS which Ubiquiti doesn’t >>>>>> support. >>>>>> >>>>>> 4) If it still doesn’t work, check all updates and firmware >>>>>> >>>>>> 5) From there, try replacing the AP or testing with another AP >>>>>> >>>>>> 6) At the point, replace the playstation or the device >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> From: Af [mailto:[email protected]] On Behalf Of joseph marsh >>>>>> Sent: Saturday, May 16, 2015 8:28 AM >>>>>> To: [email protected] >>>>>> Subject: [AFMUG] Customer equipment >>>>>> >>>>>> >>>>>> >>>>>> Is anyone got a sop for working on customer equipment. Such as calling >>>>>> to say sons PlayStation not working ? >>>>>> >>>> >>>> >>>> >>>> -- >>>> Darin Steffl >>>> Minnesota WiFi >>>> www.mnwifi.com >>>> 507-634-WiFi >>>> Like us on Facebook >>> >> > > -- > Sent from my Android device with K-9 Mail. Please excuse my brevity.
