> Back to the main topic, the data does not show that "piracy is indeed a
> significant problem", but shows that many non-paying users are using your
> app. The big question is would they have paid for your had they not been
> able to get hold of the pirate version. That's a very difficult question to
> answer.

I think it's hugely dependent on the app.  If you think a functionally
simple app like Screebl, which basically either works or doesn't work,
a pirated copy is as good as a legitamate one.

If you take a more complex app like mine, which is a personal finance
package, you may need support and new features.  In my 500 paid
downloads, I'd consider 3% pirated, which I define by getting it
refunded within 20 mins.  While 500 downloads is not 10,000 like
Screebl, I think it's still a significant sample.  I record the names
of all refunds and mark the "pirates" as well.  I get questions and
feature requests all the time, but I've yet to see a non-legitimate
user ask for help.  I think it's one thing to pirate, another to have
the nerve to ask the developer for support.  I believe, if it comes to
that one of these users need help, they would probably just buy the
app.

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