Yeah. Same here. Everybody who asked got a refund. This even includes the
people who changed their Google account. It's annoying that Google doesn't
take care of this themselves.

even if I wouldn't do that to provide a good customer experience I would do
that because my time is valuable. And I mean that in the literal sense.
Discussing a refund over the course of two or three mails costs actual time.

And this includes that I don't ask for reasons. I don't want to engage in
one on one conversations. People need to come to the mailing list for
discussions, everything else is not a good investment of my time and this
price is then paid by me and the remaining users.

written on a mobile device

On Dec 22, 2010 4:57 PM, "Streets Of Boston" <[email protected]>
wrote:
I'm not even gritting my teeth. It's just not worth getting all wound
up about it (if these refunds are a small percentage of your sales). I
just refund every customer that requests it, regardless of when they
bought the app. So far, that has happened only a few times, luckily.




On Dec 22, 5:22 am, String <[email protected]> wrote:
> On Wednesday, December 22, 20...

-- 
You received this message because you are subscribed to the Google Groups 
"Android Discuss" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/android-discuss?hl=en.

Reply via email to