On 5/19/2013 8:57 AM, Shawn Gordon wrote:
(and let's face it, 15 minutes
> on an app other than a game is pretty ridiculous to try it out),
It's pretty crazy short for a game, too, especially when the game takes 10+ minutes to download. And that can be just the INITIAL download; I've seen a lot that then download a ton of data when they first start as well, and that can push it into another 5-10 minutes before you can actually play.
Would be nice if the start of the refund rule could be "After the game is playable and has done any downloading it needs, THEN start a 15-minute timer." Though even then it might be hard to get much past the tutorial levels in a game in 15 minutes.
On the other hand, 24 hours is CLEARLY too long; most mobile games don't have 24 hours of content, so people could download games, play them a lot, and then return them.
30 minutes might make sense for a game. It depends on the game, though; the best option would be if you could put the return window size in AndroidManifest.XML, so that if an app needed a long window, it could have one, and if someone felt their app should have a really short window, then you could assign that.
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