Well said Kaiser. I've been posting to this list for about 8 years, and believe me, when I started, I asked some pretty wild and basic questions that I probably could have found the answer for myself, but didn't even know where to begin looking! Heck, there are days where I still do! The people on this list were always kind and helpful, and not once did I get jumped!
The last couple of years, the lack of civility and increase in attacks on posters has been steady. There is enough pain in the world, do we really need to drag it in here to? If a post annoys you due to a lack of information, or the question is too basic (in your opinion), then don't answer it! But please people, let's stop spewing the invective all over this forum. Can't we all just get along? On 4/25/08, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> wrote: > > I *mostly* agree with this post except for stuff about the sarcasm. > > I've noticed the sarcasm towards innocent (and clearly *new* posters) > has increased markedly on this list. This list was always the hallmark > of friendliness, professionalism, and helpfulness--especially towards > newbies. We've been straying from that a bit, and I think we should > return to it. > > I suggest we all please refrain from "skewering" or "roasting" new > posters (or any poster, for that matter) with sarcasm and/or disdain. > It's totally unnecessary. If a question is unclear or missing > information, how about just asking, "Bob, could you provide us a little > more information? Specifically..." > > I *do* agree with the point made about anonymous names. It's best to > use your *real* name to preserve civility. I suppose, however, that > some people are worried about exposing their inexperience or > naivety...but at least give us a first name we can refer to you by. > > And the expectation that someone go to the support site before posting > to this list is unrealistic, in my opinion. The whole point of this > list--to me--has always been, "The ARSList community is 1000 times > better than the official BMC support...and it's free. The only cost is > that you provide advice to others when you're able." > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Frank Ginny > Sent: Friday, April 25, 2008 10:42 AM > To: [email protected] > Subject: Rant - New posts on ARSList - Rant > > ** Message from New ARList Poster Goofus- > > Help!!!!!! I'm stuck on SOMETHING wrong within my AR system. > I haven't done anything MYSELF to find out what the problem is, nor have > I read ANY freakin manuals... oh ya, by the way I haven't searched the > ARSList either to see if a existing issue exists. > What I really want is someone else to do all the work for me. > My current AR system setup - Yes, it's setup, in that box in the corner. > Why should I tell you what my system has, you might get AR envy. > > Thanks a bunch for doing my work for me. > > sincerely, > > AR_Escalator (aka Filter guy, aka REmeDy Zodiac, aka COPY AND PASTE ANY > BMC NAMING CONVENTION HERE) > > Hey man, I don't need to tell you my name; the internet is anonymous for > all you know I could be Mark Twain. > > > (23 posts later Remedy Zodiac gets the info he/she needs.) > > > > Message from New ARList Poster Gallant- > > Hello ARSList, > > I have an issue with filter guides. Filter 3 is not firing with in the > guide. I have ran some log files to see what the issue is and I can not > see an error. I have included the log files in this email. I have > checked BMC's support site and ARSList to no avail. > My setup - > Remedy Server > ITSM > Etc > If there is any other information please let me know. > > Thank you for your assistance, > > Joe Gallant > > > (3 posts later Joe gets the info he needs.) > > > > The moral of the story - > > This is a public list, yes I know that. But there are some common ground > rules - > > If you need help, please be as descriptive as possible. (The issue, your > setup, what you tried, etc) > > Please use a Human name, even if it's a cover name. Mark Twain is way > better than REmeDy Zodiac. WHAT ARE YOU HIDING? > > When you ask a silly question, you get a really silly answer. Don't be > upset at the SARCASIM you get when you post a silly question. > > Please don't be afraid to post a question. The ARSList community is here > to help. > > Sincerely, > > REmeDy Zodiac, or maybe Mid-Tier Psychic, oooohh no wait Field 112 > <---(perfect name, I'm Multi-Tenancy) > > er, I mean > > Frank Ginny > Sr. Remedy Developer / Administrator > > ________________________________ > > Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try > it now. > <http://us.rd.yahoo.com/evt=51733/*http://mobile.yahoo.com/;_ylt=Ahu06i6 > 2sR8HDtDypao8Wcj9tAcJ> __Platinum Sponsor: www.rmsportal.com ARSlist: > "Where the Answers Are" html___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
