Hi Richard,
 
In most cases, it seems someone's tried their resources prior to posting
to this list.  In some cases, it seems pretty obvious they're going to
the list prior to trying reading a manual, Googling, or basically doing
any research at all.  That's fine too, and I don't think they should be
roasted for that either.
 
That said, the following things do bother me:
 
 - When I see someone ask a question, get one or more possibly good
answers, dismiss those answers, then roasts every single person who was
nice enough to have answered.
 
 - When that same someone then states they'd appreciate comments from
other users, and in turn roasts those users when they provide the
requested comments.
 
 - When that same someone then goes on to advocate learning by
experimentation, but does not expand on what if anything was learned,
when that could have been helpful to any other number of users.
 
 - When that same someone continues on by espousing the same philosopher
who was so inspirational to Hitler, with seemingly no idea who that
philosopher was, or what the context of the phrase they had misquoted
had even meant.
 
I've had a several users send me emails directly regarding comments and
questions I sent to Remedy Maniac previously, both in favor of it, and
against it.  I know I could have just ignored his/her request for
comments, but he/she had actually asked for them, and as much as their
posted bothered me on a personal level, I would not have felt right just
ignoring their request.
 
I am not sure if you considered my questions and comments to Remedy
Maniac a reaming, but I have to say I did feel a whole lot better having
said them.  I can see how that may have been construed to contribute to
the overall hostility on the list lately, and for that I am sorry, as
that was never my intent.  I also see how my comments regarding karma
were a bit snotty, but for those I am not sorry, as that was my intent.
 
Regarding my doctor:
 
I pay to see her.  Even though I pay, I still have to listen to a
lecture about dropping a few pounds and stopping smoking every time I
see them.  I'm fine with that, as I believe the reason they feel
compelled to give me that lecture is that they are trying to help me.
 
The ARSList is free, and I don't have the same expectations of it I have
of a doctor who I pay a lot of money to see.  While I do not think
someone should be flamed for not providing enough information to answer
a question, I do see how it's reasonable to ask them for more
information.
 
Eric Cleereman
 
  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Richard Copits
Sent: Friday, April 25, 2008 3:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Rant - New posts on ARSList - Rant


** 

 

<opinion on>

 

An unpopular opinion....but just consider this.....

 

I believe that the reason people post questions to this list is for
help. I tend

to believe that they've tried their resources and not had any luck. I'm
pretty

sure that they've most likely googled, read, etc. and still came up
empty.

Remember, posting to this list has two effects - first, it acknowledges
that

you can't find the answer and second, that if you post to the list and
don't

post the right/politically correct way, you potentially open yourself up
to

flames from some people. 

 

I contend that it takes either guts are desperation to admit that you're
ignorant

of a solution, that you're unable to find anything to help you with the
solution,

and that you're even willing to potentially endure the flames of
politically or

grammatically hazardous posting......

 

But...does it REALLY matter what someone's name is? Does it REALLY HELP
to

ream them if they aren't as grammatically erudite as you are? How about
just

dropping the requirements of form, identification and
intent....and.....just help

them? Or.....don't.  But if you can't be positive, cordial and helpful,
don't reply.

 

When you are sick and go to your doctor, does he ask "Well, what
treatments

have your researched on the internet and at the library  and
tried....what drugs

have you borrowed/bought and tried..." before he treats you? Does your
dentist

ask what attempts you've done to fill your own teeth (maybe with a power
drill..)

before he agrees to help you? Do they say anything like "I don't like
the way you

told me about your pain/problem..so.....when you can describe it like I
want it

described, come back and I'll help you...."

 

I think not.

 

So.....my suggestion is - I'm sure all of us were newbies at some point
and

appreciated a cordial reply, a kind word, a bit of understanding and a
lot of

hand-holding to get where we are today. The people asking for advice or

help are just trying in their own way to get a job done....make it
through 

another day or get another server working. I'm sure we've ALL cut
corners,

tried to take the easy way out or would rather ask than read - we're all

human - so let's let others be human also. 

 

I can get sarcasm, crap and elitist and snotty remarks from people at
work.

On this list it would be nice to get help, understanding and even
camaraderie

if nothing else by virtue that we're all slogging in this swamp, trying
to watch

out for alligators and quicksand and helping each other find the path to
dry

land. 

 

</opinion off>



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