I have seen this issue:
Login to ars, go to look at licenses, and chck floating and fixed and the
next thing youknow crash...
AS 7.1  + P2  p3

I do not have the fix yet... but just a note..

On Wed, Nov 19, 2008 at 5:35 PM, Jase Brandon <[EMAIL PROTECTED]> wrote:

> ** Hello All,
>
> ARS 7.1 Patch 002
> SQLServer 2003
>
> Our Plugin server crashed on our production box last night and I have been
> having similar woes on our dev box for a week without a total crash.
> We discovered "Defect SW00247290—The REMEDY.ARDBC.APPQUERY plug-in
> (ardbcQuery.dll)
> intermittently crashes when arplugin.exe is configured for multi-threaded
> ARDBC queue."
>
> We have taken the neccessary steps to resolve this issue without success.
>
> Reinstalled server.exe 7.1 Patch 002 in hopes plugin.exe would get
> corrected, no success.
> Replaced ardbcquery.dll "all over the place" and , restarted, no success.
> Changed ar.cfg to ensure it was pointing to the correct .dlls, etc.,
> partial success here, server admin console came back, but crashed again.
> Has anyone else had this problem and resolved it successfully?
>
> Thanks,
>
> Jase Brandon
> Quality Technology Services
>
>
>
>
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-- 
Patrick Zandi

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