ARERR [8939] The AR System Plug-In server is not responding.  Cannot connect
to the system at this time.  Contact your AR System Administrator for
assistance. : RPC: Timed out
On Wed, Nov 19, 2008 at 11:26 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote:

> ** Jase, Patrick,
>
> What is the error that you get on your user client?
>
> Joe
>  ------------------------------
> *From:* patrick zandi <[EMAIL PROTECTED]>
> *To:* [email protected]
> *Sent:* Wednesday, November 19, 2008 10:49:20 PM
> *Subject:* Re: SW00247290 - Death of the Plugin Server
>
> ** I have seen this issue:
> Login to ars, go to look at licenses, and chck floating and fixed and the
> next thing youknow crash...
> AS 7.1  + P2  p3
>
> I do not have the fix yet... but just a note..
>
> On Wed, Nov 19, 2008 at 5:35 PM, Jase Brandon <[EMAIL PROTECTED]>wrote:
>
>> ** Hello All,
>>
>> ARS 7.1 Patch 002
>> SQLServer 2003
>>
>> Our Plugin server crashed on our production box last night and I have been
>> having similar woes on our dev box for a week without a total crash.
>> We discovered "Defect SW00247290—The REMEDY.ARDBC.APPQUERY plug-in
>> (ardbcQuery.dll)
>> intermittently crashes when arplugin.exe is configured for multi-threaded
>> ARDBC queue."
>>
>> We have taken the neccessary steps to resolve this issue without success.
>>
>> Reinstalled server.exe 7.1 Patch 002 in hopes plugin.exe would get
>> corrected, no success.
>> Replaced ardbcquery.dll "all over the place" and , restarted, no success.
>> Changed ar.cfg to ensure it was pointing to the correct .dlls, etc.,
>> partial success here, server admin console came back, but crashed again.
>> Has anyone else had this problem and resolved it successfully?
>>
>> Thanks,
>>
>> Jase Brandon
>> Quality Technology Services
>>
>
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