same same..

On Thu, Nov 20, 2008 at 9:09 AM, Jase Brandon <[EMAIL PROTECTED]> wrote:

> **
> ARERR [8939] The AR System Plug-In server is not responding.  Cannot
> connect to the system at this time.  Contact your AR System Administrator
> for assistance. : RPC: Timed out
>
> On Wed, Nov 19, 2008 at 11:26 PM, Joe DeSouza <[EMAIL PROTECTED]>wrote:
>
>> ** Jase, Patrick,
>>
>> What is the error that you get on your user client?
>>
>> Joe
>>  ------------------------------
>> *From:* patrick zandi <[EMAIL PROTECTED]>
>> *To:* [email protected]
>> *Sent:* Wednesday, November 19, 2008 10:49:20 PM
>> *Subject:* Re: SW00247290 - Death of the Plugin Server
>>
>> ** I have seen this issue:
>> Login to ars, go to look at licenses, and chck floating and fixed and the
>> next thing youknow crash...
>> AS 7.1  + P2  p3
>>
>> I do not have the fix yet... but just a note..
>>
>> On Wed, Nov 19, 2008 at 5:35 PM, Jase Brandon <[EMAIL PROTECTED]>wrote:
>>
>>> ** Hello All,
>>>
>>> ARS 7.1 Patch 002
>>> SQLServer 2003
>>>
>>> Our Plugin server crashed on our production box last night and I have
>>> been having similar woes on our dev box for a week without a total crash.
>>> We discovered "Defect SW00247290—The REMEDY.ARDBC.APPQUERY plug-in
>>> (ardbcQuery.dll)
>>> intermittently crashes when arplugin.exe is configured for multi-threaded
>>> ARDBC queue."
>>>
>>> We have taken the neccessary steps to resolve this issue without success.
>>>
>>> Reinstalled server.exe 7.1 Patch 002 in hopes plugin.exe would get
>>> corrected, no success.
>>> Replaced ardbcquery.dll "all over the place" and , restarted, no success.
>>> Changed ar.cfg to ensure it was pointing to the correct .dlls, etc.,
>>> partial success here, server admin console came back, but crashed again.
>>> Has anyone else had this problem and resolved it successfully?
>>>
>>> Thanks,
>>>
>>> Jase Brandon
>>> Quality Technology Services
>>>
>>
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>
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>



-- 
Patrick Zandi

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