Joe, That would be great! Can you please send me the settings you used to fix this issue?
Thanks In Advance, Jase On Thu, Nov 20, 2008 at 10:39 AM, Joe DeSouza <[EMAIL PROTECTED]> wrote: > ** > It could also mean you are running out of Filter-API threads.. I forget > what the option to configure that is in the ar.cfg file, but I could get you > that information in about an hour from the settings I have on my server that > fixed a similar error for me. > > Cheers > > Joe > > ------------------------------ > *From:* Axton <[EMAIL PROTECTED]> > *To:* arslist@ARSLIST.ORG > *Sent:* Thursday, November 20, 2008 10:16:40 AM > > *Subject:* Re: SW00247290 - Death of the Plugin Server > > This means the plugin server crashed. I either generate a core file or > attach a debugger to the plugin server to see what the stack trace is when > it crashed, then report the results to bmc. Not sure how/if you w/could do > this on windows. The plugin server logs may be revealing as to when the > error occurred. > > Axton > > On Thu, Nov 20, 2008 at 9:24 AM, patrick zandi <[EMAIL PROTECTED]> > wrote: > > ** same same.. > > > > On Thu, Nov 20, 2008 at 9:09 AM, Jase Brandon <[EMAIL PROTECTED]> > wrote: > >> > >> ** > >> ARERR [8939] The AR System Plug-In server is not responding. Cannot > >> connect to the system at this time. Contact your AR System > Administrator > >> for assistance. : RPC: Timed out > >> On Wed, Nov 19, 2008 at 11:26 PM, Joe DeSouza <[EMAIL PROTECTED]> > >> wrote: > >>> > >>> ** > >>> Jase, Patrick, > >>> > >>> What is the error that you get on your user client? > >>> > >>> Joe > >>> ________________________________ > >>> From: patrick zandi <[EMAIL PROTECTED]> > >>> To: arslist@ARSLIST.ORG > >>> Sent: Wednesday, November 19, 2008 10:49:20 PM > >>> Subject: Re: SW00247290 - Death of the Plugin Server > >>> > >>> ** > >>> I have seen this issue: > >>> Login to ars, go to look at licenses, and chck floating and fixed and > the > >>> next thing youknow crash... > >>> AS 7.1 + P2 p3 > >>> > >>> I do not have the fix yet... but just a note.. > >>> > >>> On Wed, Nov 19, 2008 at 5:35 PM, Jase Brandon <[EMAIL PROTECTED]> > >>> wrote: > >>>> > >>>> ** > >>>> Hello All, > >>>> > >>>> ARS 7.1 Patch 002 > >>>> SQLServer 2003 > >>>> > >>>> Our Plugin server crashed on our production box last night and I have > >>>> been having similar woes on our dev box for a week without a total > crash. > >>>> We discovered "Defect SW00247290—The REMEDY.ARDBC.APPQUERY plug-in > >>>> (ardbcQuery.dll) > >>>> intermittently crashes when arplugin.exe is configured for > >>>> multi-threaded > >>>> ARDBC queue." > >>>> > >>>> We have taken the neccessary steps to resolve this issue without > >>>> success. > >>>> > >>>> Reinstalled server.exe 7.1 Patch 002 in hopes plugin.exe would get > >>>> corrected, no success. > >>>> Replaced ardbcquery.dll "all over the place" and , restarted, no > >>>> success. > >>>> Changed ar.cfg to ensure it was pointing to the correct .dlls, etc., > >>>> partial success here, server admin console came back, but crashed > again. > >>>> Has anyone else had this problem and resolved it successfully? > >>>> > >>>> Thanks, > >>>> > >>>> Jase Brandon > >>>> Quality Technology Services > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
