Hi Carey, Yup, I found one instance of "CHANGE_CONFDIR" in the arsystem script: CONFDIR=CHANGE_CONFDIR
Found armonitor.conf (together with armonitor.conf.backup, armonitor.conf.1.backup). Content is the ff: --------------------------------------- Monitor-directory: /opt2/bmc/ARSystem /opt2/bmc/ARSystem/bin/arserverd -s remedy7dev -i /opt2/bmc/ARSystem -l /etc/arsystem/remedy7dev --------------------------------------- I checked and found that arserverd exists in the said location. Regards, Kali -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Carey Matthew Black Sent: Wednesday, 29 July 2009 7:11 PM To: [email protected] Subject: Re: ARSystem Server 7.5 Installation Successful but not started Kali, I have not see those errors before, but here is my guess. Maybe the installer did a poor job of updating the script with local values? I would check the contents of the _server_install_location_/bin/arsystem script. See if you can find the string "CHANGE_CONFDIR" in that file. If you can... then well... it seems wrong to me. Also verify that the armonitor.conf file looks ok. (normally in a places like /etc/arsystem/_your_hostname_/armonitor.conf) You looking for what script(s) armonitor is starting. Verify that the "arserverd" process exists where armonitor.conf says it should. HTH. Good luck. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Jul 29, 2009 at 6:30 AM, Kali Obsum<[email protected]> wrote: > ** > Hi, > > OS: Solaris > DB: Sybase ASE 15, Sybase Client 12.5 > > After installation, the window says "ARSystem Server was successfully > installed" but there's a message saying that the server was not started. > When we try to manually start it, we get an error: > ---------------------------------------------------------------------- > couldn't set locale correctly > couldn't set locale correctly > egrep: can't open CHANGE_CONFDIR/ar.conf > egrep: can't open CHANGE_CONFDIR/ar.conf Action Request System initializing. > ./arsystem: WHERE/bin: does not exist > ---------------------------------------------------------------------- > > Anybody understands this? > > Thanks! > > Regards, > Kali > > > NOTICE > > The information contained in this email is confidential. If you are > not the intended recipient, you must not disclose or use the > information in this email in any way. If you received it in error, > please tell us immediately by return email and delete the document. We > do not guarantee the integrity of any e-mails or attached files and > are not responsible for any changes made to them by any other person. > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the > Answers Are"_ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

