Hi Carey, 

Yup, I found one instance of "CHANGE_CONFDIR" in the arsystem script:
CONFDIR=CHANGE_CONFDIR

Found armonitor.conf (together with armonitor.conf.backup,
armonitor.conf.1.backup). Content is the ff:
---------------------------------------
Monitor-directory: /opt2/bmc/ARSystem
/opt2/bmc/ARSystem/bin/arserverd -s remedy7dev -i /opt2/bmc/ARSystem -l
/etc/arsystem/remedy7dev
---------------------------------------

I checked and found that arserverd exists in the said location.


Regards,
Kali

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Carey Matthew Black
Sent: Wednesday, 29 July 2009 7:11 PM
To: [email protected]
Subject: Re: ARSystem Server 7.5 Installation Successful but not started

Kali,

I have not see those errors before, but here is my guess.

Maybe the installer did a poor job of updating the script with local
values?

I would check the contents of the
_server_install_location_/bin/arsystem script. See if you can find the
string "CHANGE_CONFDIR" in that file. If you can... then well... it
seems wrong to me.


Also verify that the armonitor.conf file looks ok. (normally in a places
like /etc/arsystem/_your_hostname_/armonitor.conf)
  You looking for what script(s) armonitor is starting.
  Verify that the "arserverd" process exists where armonitor.conf says
it should.

HTH. Good luck.

--
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request
System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Wed, Jul 29, 2009 at 6:30 AM, Kali Obsum<[email protected]>
wrote:
> **
> Hi,
>
> OS: Solaris
> DB: Sybase ASE 15, Sybase Client 12.5
>
> After installation, the window says "ARSystem Server was successfully 
> installed" but there's a message saying that the server was not
started.
> When we try to manually start it, we get an error:
> ----------------------------------------------------------------------
> couldn't set locale correctly
> couldn't set locale correctly
> egrep: can't open CHANGE_CONFDIR/ar.conf
> egrep: can't open CHANGE_CONFDIR/ar.conf Action Request System
initializing.
> ./arsystem: WHERE/bin: does not exist
> ----------------------------------------------------------------------
>
> Anybody understands this?
>
> Thanks!
>
> Regards,
> Kali
>
>
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