Kali, So if you were interested in trying to manually fix the arsystem script then I think you want to do something like this:
CONFDIR=/opt2/bmc/ARSystem/conf However since the installer failed to correct the arsystem script's installation variables you may need to also correct other values too. And it is questionable as to if that is the only step that the installer did not complete. But it may be worth a shot all the same. I hope that helps and good luck. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Jul 29, 2009 at 9:49 PM, Kali Obsum<[email protected]> wrote: > Hi Carey, > > Yup, I found one instance of "CHANGE_CONFDIR" in the arsystem script: > CONFDIR=CHANGE_CONFDIR > > Found armonitor.conf (together with armonitor.conf.backup, > armonitor.conf.1.backup). Content is the ff: > --------------------------------------- > Monitor-directory: /opt2/bmc/ARSystem > /opt2/bmc/ARSystem/bin/arserverd -s remedy7dev -i /opt2/bmc/ARSystem -l > /etc/arsystem/remedy7dev > --------------------------------------- > > I checked and found that arserverd exists in the said location. > > > Regards, > Kali > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Carey Matthew Black > Sent: Wednesday, 29 July 2009 7:11 PM > To: [email protected] > Subject: Re: ARSystem Server 7.5 Installation Successful but not started > > Kali, > > I have not see those errors before, but here is my guess. > > Maybe the installer did a poor job of updating the script with local > values? > > I would check the contents of the > _server_install_location_/bin/arsystem script. See if you can find the > string "CHANGE_CONFDIR" in that file. If you can... then well... it > seems wrong to me. > > > Also verify that the armonitor.conf file looks ok. (normally in a places > like /etc/arsystem/_your_hostname_/armonitor.conf) > You looking for what script(s) armonitor is starting. > Verify that the "arserverd" process exists where armonitor.conf says > it should. > > HTH. Good luck. > > -- > Carey Matthew Black > BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request > System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > > On Wed, Jul 29, 2009 at 6:30 AM, Kali Obsum<[email protected]> > wrote: >> ** >> Hi, >> >> OS: Solaris >> DB: Sybase ASE 15, Sybase Client 12.5 >> >> After installation, the window says "ARSystem Server was successfully >> installed" but there's a message saying that the server was not > started. >> When we try to manually start it, we get an error: >> ---------------------------------------------------------------------- >> couldn't set locale correctly >> couldn't set locale correctly >> egrep: can't open CHANGE_CONFDIR/ar.conf >> egrep: can't open CHANGE_CONFDIR/ar.conf Action Request System > initializing. >> ./arsystem: WHERE/bin: does not exist >> ---------------------------------------------------------------------- >> >> Anybody understands this? >> >> Thanks! >> >> Regards, >> Kali _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
