Kali, What does the install log show? This looks like an arserver startup.
Howard On Wed, Jul 29, 2009 at 10:13 PM, Kali Obsum <[email protected]>wrote: > ** Hi, > > We are installing as non-root as we are not allowed to install as root. > > Yup, summary of errors in the install log are as follows: > > *(Jul 29 2009 06:23:05.769 PM > +1000),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.task.ARServerUserInformationValidationTask, > LOG EVENT {Description=[Timeout error. Could not connect to the AR > Server. Please make sure AR Server is up and running:],Detail=[Result = 90]} > * > *(Jul 29 2009 06:31:14.966 PM > +1000),SEVERE,com.bmc.smbu.install.common.rule.engine.ar.state.change.UnixArStateChangeStrategy, > LOG EVENT {Description=[Failed to restart service > remedy7dev],Detail=[Could not start AR Server in timely manner]} > (Jul 29 2009 06:31:14.970 PM > +1000),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerReStartARServerBusinessTask, > THROWABLE EVENT {Description=[Failed to restart AR System Server]}, > > Throwable=[com.bmc.smbu.install.common.rule.engine.CommandExecutionException: > java.lang.Exception: Could not start AR Server in timely manner* > > Another important thing to note: > We asked our DBA to check if there were any tables created in the ARSystem > Server DB that we specified, and according to him, although he saw some > activity by ARAdmin, no tables were created. > > Regards, > Kali > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Howard Richter > *Sent:* Wednesday, 29 July 2009 9:01 PM > *To:* [email protected] > *Subject:* Re: ARSystem Server 7.5 Installation Successful but not started > > ** Any errors in the install log? Also if this was a unix install, how did > you install it (root for example)? > > Howard > > On Wed, Jul 29, 2009 at 6:30 AM, Kali Obsum <[email protected]>wrote: > >> ** Hi, >> >> *OS: Solaris* >> *DB: Sybase ASE 15, Sybase Client 12.5* >> >> After installation, the window says "ARSystem Server was successfully >> installed" but there's a message saying that the server was not started. >> When we try to manually start it, we get an error: >> ---------------------------------------------------------------------- >> couldn't set locale correctly >> couldn't set locale correctly >> egrep: can't open CHANGE_CONFDIR/ar.conf >> egrep: can't open CHANGE_CONFDIR/ar.conf Action Request System >> initializing. >> ./arsystem: WHERE/bin: does not exist >> ---------------------------------------------------------------------- >> >> Anybody understands this? >> >> Thanks! >> >> Regards, >> Kali >> >> >> NOTICE >> >> The information contained in this email is confidential. If you are not >> the intended recipient, you must not disclose or use the information in this >> email in any way. If you received it in error, please tell us immediately by >> return email and delete the document. We do not guarantee the integrity of >> any e-mails or attached files and are not responsible for any changes made >> to them by any other person. >> >> >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [email protected] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
