Hi,
We are installing as non-root as we are not allowed to install as root.
Yup, summary of errors in the install log are as follows:
(Jul 29 2009 06:23:05.769 PM
+1000),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemserve
rs.task.ARServerUserInformationValidationTask,
LOG EVENT {Description=[Timeout error. Could not connect to the AR
Server. Please make sure AR Server is up and running:],Detail=[Result =
90]}
(Jul 29 2009 06:31:14.966 PM
+1000),SEVERE,com.bmc.smbu.install.common.rule.engine.ar.state.change.Un
ixArStateChangeStrategy,
LOG EVENT {Description=[Failed to restart service
remedy7dev],Detail=[Could not start AR Server in timely manner]}
(Jul 29 2009 06:31:14.970 PM
+1000),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemserve
rs.arserver.ARServerReStartARServerBusinessTask,
THROWABLE EVENT {Description=[Failed to restart AR System Server]},
Throwable=[com.bmc.smbu.install.common.rule.engine.CommandExecutionExcep
tion: java.lang.Exception: Could not start AR Server in timely manner
Another important thing to note:
We asked our DBA to check if there were any tables created in the
ARSystem Server DB that we specified, and according to him, although he
saw some activity by ARAdmin, no tables were created.
Regards,
Kali
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Howard Richter
Sent: Wednesday, 29 July 2009 9:01 PM
To: [email protected]
Subject: Re: ARSystem Server 7.5 Installation Successful but not started
**
Any errors in the install log? Also if this was a unix install, how did
you install it (root for example)?
Howard
On Wed, Jul 29, 2009 at 6:30 AM, Kali Obsum <[email protected]>
wrote:
**
Hi,
OS: Solaris
DB: Sybase ASE 15, Sybase Client 12.5
After installation, the window says "ARSystem Server was
successfully installed" but there's a message saying that the server was
not started.
When we try to manually start it, we get an error:
----------------------------------------------------------------------
couldn't set locale correctly
couldn't set locale correctly
egrep: can't open CHANGE_CONFDIR/ar.conf
egrep: can't open CHANGE_CONFDIR/ar.conf Action Request System
initializing.
./arsystem: WHERE/bin: does not exist
----------------------------------------------------------------------
Anybody understands this?
Thanks!
Regards,
Kali
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