Hi Robert, I think you have to replace the ORs with ANDs.
If 'Last Modified By' is e.g. "AR_ESCALATOR" then 'Last Modified By' != 'Assignee Login ID' is true Br, Norbert Am 18.11.2009 um 17:37 schrieb Robert Fults: > ** > I set up a filter to fire a notification on Modify of the HPD:HelpDesk form > by anyone other than the assignee: > > ( 'Assignee Login ID' != $NULL$ ) AND ( ( 'Last Modified By' != 'Assignee > Login ID') OR ( 'Last Modified By' != "AR_ESCALATOR" ) OR ( 'Last Modified > By' != "Remedy Application Service" ) ) > > For some reason it fires twice, even when updated by the assignee. Any ideas > what I did wrong here? > > Sincerely, > > > > Robert Fults > > Remedy Dev. > > Florida International University > > Email: [email protected] > > http://uts.fiu.edu > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
