We are in the process of planning PC replacements and we want to go to Windows 7 64bit operating system.
We are also upgrading our ARS to v7.5 including the user tool. The second phase of this upgrade will be to install mid-tier and replace the user tool. Keeping in mind we'd like to use Windows 7 64bit, is anyone successfully using v7.5 user tool AND v7.5 mid-tier (what should we call it) client? In that scenario any issues running Crystal Reports XI in either the user tool or mid-tier client? ODBC issues? I've read through the posts and there seems to be a variety of combinations being used and it was confusing to arrive at a definitive answer. The compatibility doc is not as clear as I'd like. Thanks for providing your experiences! Susan Susan Palmer ShopperTrak 200 W Monroe 11th Floor Chicago, IL 60606 312-529-5325 [email protected] On Thu, Jun 24, 2010 at 7:00 AM, Robert Fults <[email protected]> wrote: > ** > > I am aware of this. However, I was just providing the official Microsoft > names and how I got things working. I did make mention to the issue I saw > during testing from Win 7 Beta to RC to RTM. ;) > > > > > http://windows.microsoft.com/en-us/windows7/products/features/windows-xp-mode > > > > Sincerely, > > > > Robert Fults > > Remedy Admin/Dev. > > Florida International University > > Email: [email protected] > > http://uts.fiu.edu > > > > *From:* LJ LongWing [mailto:[email protected]] > *Sent:* Wednesday, June 23, 2010 3:18 PM > > *Subject:* Re: User Tool On Win 7 64 Bit > > > > ** > > Robert, > > There is a difference between running something in XP Compatibility mode > and running something in XP Virtual mode….I have had to do both with some > software….but one does not necessarily mean the other. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Robert Fults > *Sent:* Wednesday, June 23, 2010 1:03 PM > > *To:* [email protected] > *Subject:* Re: User Tool On Win 7 64 Bit > > > > ** > > Bear in mind that XP Mode is a virtualized Windows XP environment and WUT > will not be running natively in this manner. This can cause some stability > issues. What Jeff is describing is called Compatibility Mode and works for > most applications. When installing the 7.5 WUT you need to go to > “\Disk1\InstData\VM” and set the Compatibility Mode for “setup.exe” to > Windows XP SP2, then you can run the “setup.cmd” file a couple directories > up which sets your system path information and runs the installer with the > proper arguments. > > > > Earlier versions are a little bit easier to install since you just need to > set the compatibility mode on the EXE installer. > > > > BTW, WUT 7.5 patch 004 crashes whenever it tries to open a FlashBoard on my > system, so I downgraded to patch 003. > > > > Sincerely, > > > > Robert Fults > > Remedy Admin/Dev. > > Florida International University > > Email: [email protected] > > http://uts.fiu.edu > > > > *From:* Joe D'Souza [mailto:[email protected]] > *Sent:* Wednesday, June 23, 2010 2:22 PM > > *Subject:* Re: User Tool On Win 7 64 Bit > > > > ** > > Cool.. Nice to know.. > > > > Maybe that was what was wrong when I installed the Atrium Orchestrator Dev > tool on my laptop. It didn't work correctly after installing and complained > about some admin rights when launching the tool when I am the admin of the > system! I'll uninstall it the next time I need to use it and install it in > XP mode and see if it works.. > > > > Cheers > > > > Joe > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]]*on Behalf Of *Maher, Jeff > *Sent:* Wednesday, June 23, 2010 2:16 PM > *To:* [email protected] > *Subject:* Re: User Tool On Win 7 64 Bit > > ** > > Hi Joe, right click on the program icon, select properties, then click the > Compatibility tab. In there you can select what OS you want it to simulate > when you run the program.. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Joe D'Souza > *Sent:* Wednesday, June 23, 2010 2:10 PM > *To:* [email protected] > *Subject:* Re: User Tool On Win 7 64 Bit > > > > ** > > Maybe a dumb question to ask, but how do you install something in 7 in an > XP mode? I am pretty new to Windows 7 myself and can't quite say I like it > as yet except for the pretty desktop pictures it comes with out of the box > :-) > > > > Too much has changed from the XM / Windows 2000 Professional days, and many > of those changes appear like they have tried to make things easier for new > users just learning a new OS, but has left some of us old school guys > wondering where is what.. > > > > Joe > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]]*on Behalf Of *McClure, Don > *Sent:* Wednesday, June 23, 2010 1:56 PM > *To:* [email protected] > *Subject:* Re: User Tool On Win 7 64 Bit > > ** > > Hi Brian and Joe. > > > > I am using WUT 7.5/patch 5 and 7.1/patch 7 on my Win7 Ultimate, 64-bit > (Dell Precision T7500). As I remember--the 7.5 installed without issue; the > 7.1 required installing in XP/SP2 mode (basic installer would not recognize > available disk space for installation). > > > > Don W. McClure, P.E. > > CITC Call Tracking Administration > > University of North Texas > > dwmac @ unt . edu > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Joe D'Souza > *Sent:* Wednesday, June 23, 2010 12:50 PM > *To:* [email protected] > *Subject:* Re: User Tool On Win 7 64 Bit > > > > ** > > Try 7.5. I had it installed on windows 7 home premium edition with no > problems.. I have not tried earlier versions on windows 7. > > > > Joe > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]]*on Behalf Of *Sokol, Brian > *Sent:* Wednesday, June 23, 2010 1:41 PM > *To:* [email protected] > *Subject:* User Tool On Win 7 64 Bit > > ** > > Will the Remedy User app work on Windows 7 64 Bit? If so what version(s)? I > tried an unpatched 7.1 and it would not install. > > Thanks > > Brian Sokol > Manager, Desktop Services > Scholastic Inc. > 557 Broadway > NY, NY 10012 > (212) 343-6494 > http://www.Scholastic.com <http://www.scholastic.com/> > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
