Thank you for all your suggestions. I will attempt a reinstall and see if that resolves the issue. Since my Win7 64 bit system does not have anything critical saved on the hard drive I will be reimaging it back to our standard corporate image and then install the 7.5 client tool again. I will let you know how that goes.
Thanks Peter Lammey ESPN IT Packaging and Automation 860-766-4761 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Wednesday, August 11, 2010 5:45 PM To: [email protected] Subject: Re: User Tool On Win 7 64 Bit ** Sorry if you're getting this twice. I was REJECTED !! When you hit reply all and it keeps the posting you're replying to it wants you delete the older postings I guess to cut down on number of lines. 1000 lines seems to be the magic number although I doubt there were that many ??? Peter, Our Help Desk does the following, I doubt the MAS200 applies to everyone but maybe some other application does. Two components are the main culprits to produce these errors. The first being a mis-configured or non-configured ODBC driver for the AR system. If this is indeed configured correctly, then I will verify some other settings in Remedy such as the search path. If all settings appear to be configured properly, then I have to resort to a re-installation of the application. However, prior to doing so, I rename the 3.0 folder located at the following path to ensure a new installation of the Crystal Reports library: C:\Program Files\Common Files\Business Objects This will generally resolve all problems. Although there are cases where we've come across conflicting versions of Crystal Reports. This has been known to happen when dealing with people in Finance since they are using a considerable older version, which is due to the fact that we are behind a few versions on MAS 200. In Finance it basically comes down to which application would you like to run reports in, Remedy or MAS 200? Thanks, Susan _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ________________________________ Please consider the environment before printing this e-mail. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
