Thanks David, this is good news. What do you use in place of Crystal?
Susan On Tue, Aug 10, 2010 at 4:37 PM, Shellman, David < [email protected]> wrote: > ** > Susan, > > We are using the 7.5 Patch 004 desktop client on Windows 7 64 bit OS and > Windows XP against our 7.1 server. Since we have helpdesks around the world > we are accessing the same server using 6 different regional instances of 7.5 > Patch 004 MidTier. > > I haven't heard of any ODBC issues. > > We have very minimal use of Crystal Reports and likely will be > decommissioned in the near future. > > Dave > > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Susan Palmer > *Sent:* Tuesday, August 10, 2010 5:24 PM > > *To:* [email protected] > *Subject:* Re: User Tool On Win 7 64 Bit > > ** > We are in the process of planning PC replacements and we want to go to > Windows 7 64bit operating system. > > We are also upgrading our ARS to v7.5 including the user tool. The second > phase of this upgrade will be to install mid-tier and replace the user tool. > > Keeping in mind we'd like to use Windows 7 64bit, is anyone successfully > using v7.5 user tool AND v7.5 mid-tier (what should we call it) client? > > In that scenario any issues running Crystal Reports XI in either the user > tool or mid-tier client? ODBC issues? > > I've read through the posts and there seems to be a variety of combinations > being used and it was confusing to arrive at a definitive answer. The > compatibility doc is not as clear as I'd like. > > Thanks for providing your experiences! > > Susan > > Susan Palmer > ShopperTrak > 200 W Monroe 11th Floor > Chicago, IL 60606 > 312-529-5325 > [email protected] > > > > On Thu, Jun 24, 2010 at 7:00 AM, Robert Fults <[email protected]> wrote: > >> ** >> >> I am aware of this. However, I was just providing the official Microsoft >> names and how I got things working. I did make mention to the issue I saw >> during testing from Win 7 Beta to RC to RTM. ;) >> >> >> >> >> http://windows.microsoft.com/en-us/windows7/products/features/windows-xp-mode >> >> >> >> Sincerely, >> >> >> >> Robert Fults >> >> Remedy Admin/Dev. >> >> Florida International University >> >> Email: [email protected] >> >> http://uts.fiu.edu >> >> >> >> *From:* LJ LongWing [mailto:[email protected]] >> *Sent:* Wednesday, June 23, 2010 3:18 PM >> >> *Subject:* Re: User Tool On Win 7 64 Bit >> >> >> >> ** >> >> Robert, >> >> There is a difference between running something in XP Compatibility mode >> and running something in XP Virtual mode….I have had to do both with some >> software….but one does not necessarily mean the other. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Robert Fults >> *Sent:* Wednesday, June 23, 2010 1:03 PM >> >> *To:* [email protected] >> *Subject:* Re: User Tool On Win 7 64 Bit >> >> >> >> ** >> >> Bear in mind that XP Mode is a virtualized Windows XP environment and WUT >> will not be running natively in this manner. This can cause some stability >> issues. What Jeff is describing is called Compatibility Mode and works for >> most applications. When installing the 7.5 WUT you need to go to >> “\Disk1\InstData\VM” and set the Compatibility Mode for “setup.exe” to >> Windows XP SP2, then you can run the “setup.cmd” file a couple directories >> up which sets your system path information and runs the installer with the >> proper arguments. >> >> >> >> Earlier versions are a little bit easier to install since you just need to >> set the compatibility mode on the EXE installer. >> >> >> >> BTW, WUT 7.5 patch 004 crashes whenever it tries to open a FlashBoard on >> my system, so I downgraded to patch 003. >> >> >> >> Sincerely, >> >> >> >> Robert Fults >> >> Remedy Admin/Dev. >> >> Florida International University >> >> Email: [email protected] >> >> http://uts.fiu.edu >> >> >> >> *From:* Joe D'Souza [mailto:[email protected]] >> *Sent:* Wednesday, June 23, 2010 2:22 PM >> >> *Subject:* Re: User Tool On Win 7 64 Bit >> >> >> >> ** >> >> Cool.. Nice to know.. >> >> >> >> Maybe that was what was wrong when I installed the Atrium Orchestrator Dev >> tool on my laptop. It didn't work correctly after installing and complained >> about some admin rights when launching the tool when I am the admin of the >> system! I'll uninstall it the next time I need to use it and install it in >> XP mode and see if it works.. >> >> >> >> Cheers >> >> >> >> Joe >> >> -----Original Message----- >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]]*on Behalf Of *Maher, Jeff >> *Sent:* Wednesday, June 23, 2010 2:16 PM >> *To:* [email protected] >> *Subject:* Re: User Tool On Win 7 64 Bit >> >> ** >> >> Hi Joe, right click on the program icon, select properties, then click the >> Compatibility tab. In there you can select what OS you want it to simulate >> when you run the program.. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Joe D'Souza >> *Sent:* Wednesday, June 23, 2010 2:10 PM >> *To:* [email protected] >> *Subject:* Re: User Tool On Win 7 64 Bit >> >> >> >> ** >> >> Maybe a dumb question to ask, but how do you install something in 7 in an >> XP mode? I am pretty new to Windows 7 myself and can't quite say I like it >> as yet except for the pretty desktop pictures it comes with out of the box >> :-) >> >> >> >> Too much has changed from the XM / Windows 2000 Professional days, and >> many of those changes appear like they have tried to make things easier for >> new users just learning a new OS, but has left some of us old school guys >> wondering where is what.. >> >> >> >> Joe >> >> -----Original Message----- >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]]*on Behalf Of *McClure, Don >> *Sent:* Wednesday, June 23, 2010 1:56 PM >> *To:* [email protected] >> *Subject:* Re: User Tool On Win 7 64 Bit >> >> ** >> >> Hi Brian and Joe. >> >> >> >> I am using WUT 7.5/patch 5 and 7.1/patch 7 on my Win7 Ultimate, 64-bit >> (Dell Precision T7500). As I remember--the 7.5 installed without issue; the >> 7.1 required installing in XP/SP2 mode (basic installer would not recognize >> available disk space for installation). >> >> >> >> Don W. McClure, P.E. >> >> CITC Call Tracking Administration >> >> University of North Texas >> >> dwmac @ unt . edu >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Joe D'Souza >> *Sent:* Wednesday, June 23, 2010 12:50 PM >> *To:* [email protected] >> *Subject:* Re: User Tool On Win 7 64 Bit >> >> >> >> ** >> >> Try 7.5. I had it installed on windows 7 home premium edition with no >> problems.. I have not tried earlier versions on windows 7. >> >> >> >> Joe >> >> -----Original Message----- >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]]*on Behalf Of *Sokol, Brian >> *Sent:* Wednesday, June 23, 2010 1:41 PM >> *To:* [email protected] >> *Subject:* User Tool On Win 7 64 Bit >> >> ** >> >> Will the Remedy User app work on Windows 7 64 Bit? If so what version(s)? >> I tried an unpatched 7.1 and it would not install. >> >> Thanks >> >> Brian Sokol >> Manager, Desktop Services >> Scholastic Inc. >> 557 Broadway >> NY, NY 10012 >> (212) 343-6494 >> http://www.Scholastic.com <http://www.scholastic.com/> >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
