Some time ago I worked up a process that walks a table field and puts the data into a large field with all the formatting for an html table. Then the data in that field is emailed using an html template. This process emails out standard nightly Overdue Reports, end of month work load for a specific set of groups, charge back reports, etc.
In the near future, we will be exporting AR System Helpdesk data to our Data Warehouse instance and additional reports will be generated using Cognos. ------Original Message------ From: Susan Palmer To: Arslist ReplyTo: Arslist Subject: Re: User Tool On Win 7 64 Bit Sent: Aug 10, 2010 5:53 PM ** Thanks David, this is good news. What do you use in place of Crystal? Susan On Tue, Aug 10, 2010 at 4:37 PM, Shellman, David <[email protected]> wrote: ** Susan, We are using the 7.5 Patch 004 desktop client on Windows 7 64 bit OS and Windows XP against our 7.1 server. Since we have helpdesks around the world we are accessing the same server using 6 different regional instances of 7.5 Patch 004 MidTier. I haven't heard of any ODBC issues. We have very minimal use of Crystal Reports and likely will be decommissioned in the near future. Dave From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Tuesday, August 10, 2010 5:24 PM To: [email protected] Subject: Re: User Tool On Win 7 64 Bit ** We are in the process of planning PC replacements and we want to go to Windows 7 64bit operating system. We are also upgrading our ARS to v7.5 including the user tool. The second phase of this upgrade will be to install mid-tier and replace the user tool. Keeping in mind we'd like to use Windows 7 64bit, is anyone successfully using v7.5 user tool AND v7.5 mid-tier (what should we call it) client? In that scenario any issues running Crystal Reports XI in either the user tool or mid-tier client? ODBC issues? I've read through the posts and there seems to be a variety of combinations being used and it was confusing to arrive at a definitive answer. The compatibility doc is not as clear as I'd like. Dave ------------------------- [email protected] (Wireless)
