There may be a problem with the import function in DevStudio 7.6.04 (I'll find out fairly soon, but I'm still fighting the BPCU). Another individual posting on BMCDN stated that objects that should appear as "Custom" after import were remaining as "Unmodified."
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Thursday, March 24, 2011 5:08 PM To: [email protected] Subject: Re: DevStudio 7.6.04 not showing objects... Hi, We do not use Migrator. It is a 100% custom application imported from 6.3.0 to a 7.6.03 which we later upgraded to 7.6.04. We have done no changes except in "Base Development". In one of the 3 servers I see this problem, i only saw 4 out of 713 filters. I exported the filter-defs using an API-program i wrote (7.6.04 API), and then re-imported the filters using DevStudio 7.6.04. 2 filters failed to import, but the other filters were fine. Now I can see 711 filters on that server using DevStudio, but all 713 still shows using ARAdmin 6.3.0. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > How do the counts in DevStudio compare to what you see in Remedy Migrator? > Since Migrator shows overlays separately from base objects, it now > _appears_ to be the definitive place in 7.6.04 to see everything at once. > That's on those few occasions when it actually will log in to one or more > servers without hanging. > > So far it would appear that most of the new overlay features in 7.6.04, > along with the BPCU, DevStudio, Migrator, etc., are not quite ready for > prime time; they behave unexpectedly, are intermittently documented, and > support is totally clueless - especially on the BPCU. I'm wishing we had > decided to go live in May on 7.6.03, which was really solid, but our > knowledge architect declared RKM 7.6.03 DOA (couldn't do anything that we > are currently doing in 7.2) and basically unusable, and all of the fixes > were "promised" in 7.6.04. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Misi Mladoniczky > Sent: Thursday, March 24, 2011 6:48 AM > To: [email protected] > Subject: Re: DevStudio 7.6.04 not showing objects... > > Hi, > > Yes, we are in "Base Development". > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> Did you take into account being in best practice mode within Dev Studio >> 7.6.04? >> >> -David J. Easter >> Manager of Product Management, Remedy Platform >> BMC Software, Inc. >> >> The opinions, statements, and/or suggested courses of action expressed >> in >> this E-mail do not necessarily reflect those of BMC Software, Inc. My >> voluntary participation in this forum is not intended to convey a role >> as >> a spokesperson, liaison or public relations representative for BMC >> Software, Inc. >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Misi Mladoniczky >> Sent: Thursday, March 24, 2011 02:43 AM >> To: [email protected] >> Subject: DevStudio 7.6.04 not showing objects... >> >> Hi, >> >> DevStudio 7.6.04 shows less objects than really exists. The server is a >> 7.6.04 as well. >> >> In my example I see 340 filters, when opening AllObjects->Filters. >> >> If I login using the good (?) old ARAdmin, it shows 713 filters. >> >> The interesting thing was that I saw 713 objects using DevStudio 7.6.03. >> After upgrading to DevStudio 7.6.04, the filters disappeared. >> >> I reinstalled DevStudio 7.6.03, and removed the workspace-directory, and >> now I see only 340 in DevStudio 7.6.03 as well :-( >> >> It seems like the objects reappear if I import the filter in place using >> DevStudio 7.6.04. The filters are there all the time according to >> ARAdmin... >> >> This concerns more than just filters. It concerns both custom and the >> AR*-objects. >> >> Any ideas? Anyone else??? >> >> Best Regards - Misi, RRR AB, http://www.rrr.se >> >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >> logs. >> Find these products, and many free tools and utilities, at >> http://rrr.se. >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

