This is kinda strange: you tell people that 7.6.3 is being pulled from epd site then you start hearing of all these issues with 7.6.04. So the top two versions are out of order... I am getting nervous with BMC they need to spend a little money on Q&A and support training. Remedy's practice was to release to training and let them beat on it. And do Q&A as well,,,, Reassure me someone wIth a real migration without BMC professional services being involved... Sent from my iPhone
On Mar 24, 2011, at 6:40 PM, strauss <[email protected]> wrote: > There may be a problem with the import function in DevStudio 7.6.04 (I'll > find out fairly soon, but I'm still fighting the BPCU). Another individual > posting on BMCDN stated that objects that should appear as "Custom" after > import were remaining as "Unmodified." > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Misi Mladoniczky > Sent: Thursday, March 24, 2011 5:08 PM > To: [email protected] > Subject: Re: DevStudio 7.6.04 not showing objects... > > Hi, > > We do not use Migrator. > > It is a 100% custom application imported from 6.3.0 to a 7.6.03 which we > later upgraded to 7.6.04. > > We have done no changes except in "Base Development". > > In one of the 3 servers I see this problem, i only saw 4 out of 713 filters. > > I exported the filter-defs using an API-program i wrote (7.6.04 API), and > then re-imported the filters using DevStudio 7.6.04. > > 2 filters failed to import, but the other filters were fine. > > Now I can see 711 filters on that server using DevStudio, but all 713 > still shows using ARAdmin 6.3.0. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> How do the counts in DevStudio compare to what you see in Remedy Migrator? >> Since Migrator shows overlays separately from base objects, it now >> _appears_ to be the definitive place in 7.6.04 to see everything at once. >> That's on those few occasions when it actually will log in to one or more >> servers without hanging. >> >> So far it would appear that most of the new overlay features in 7.6.04, >> along with the BPCU, DevStudio, Migrator, etc., are not quite ready for >> prime time; they behave unexpectedly, are intermittently documented, and >> support is totally clueless - especially on the BPCU. I'm wishing we had >> decided to go live in May on 7.6.03, which was really solid, but our >> knowledge architect declared RKM 7.6.03 DOA (couldn't do anything that we >> are currently doing in 7.2) and basically unusable, and all of the fixes >> were "promised" in 7.6.04. >> >> Christopher Strauss, Ph.D. >> Call Tracking Administration Manager >> University of North Texas Computing & IT Center >> http://itsm.unt.edu/ >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Misi Mladoniczky >> Sent: Thursday, March 24, 2011 6:48 AM >> To: [email protected] >> Subject: Re: DevStudio 7.6.04 not showing objects... >> >> Hi, >> >> Yes, we are in "Base Development". >> >> Best Regards - Misi, RRR AB, http://www.rrr.se >> >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> Find these products, and many free tools and utilities, at http://rrr.se. >> >>> Did you take into account being in best practice mode within Dev Studio >>> 7.6.04? >>> >>> -David J. Easter >>> Manager of Product Management, Remedy Platform >>> BMC Software, Inc. >>> >>> The opinions, statements, and/or suggested courses of action expressed >>> in >>> this E-mail do not necessarily reflect those of BMC Software, Inc. My >>> voluntary participation in this forum is not intended to convey a role >>> as >>> a spokesperson, liaison or public relations representative for BMC >>> Software, Inc. >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[email protected]] On Behalf Of Misi Mladoniczky >>> Sent: Thursday, March 24, 2011 02:43 AM >>> To: [email protected] >>> Subject: DevStudio 7.6.04 not showing objects... >>> >>> Hi, >>> >>> DevStudio 7.6.04 shows less objects than really exists. The server is a >>> 7.6.04 as well. >>> >>> In my example I see 340 filters, when opening AllObjects->Filters. >>> >>> If I login using the good (?) old ARAdmin, it shows 713 filters. >>> >>> The interesting thing was that I saw 713 objects using DevStudio 7.6.03. >>> After upgrading to DevStudio 7.6.04, the filters disappeared. >>> >>> I reinstalled DevStudio 7.6.03, and removed the workspace-directory, and >>> now I see only 340 in DevStudio 7.6.03 as well :-( >>> >>> It seems like the objects reappear if I import the filter in place using >>> DevStudio 7.6.04. The filters are there all the time according to >>> ARAdmin... >>> >>> This concerns more than just filters. It concerns both custom and the >>> AR*-objects. >>> >>> Any ideas? Anyone else??? >>> >>> Best Regards - Misi, RRR AB, http://www.rrr.se >>> >>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): >>> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >>> logs. >>> Find these products, and many free tools and utilities, at >>> http://rrr.se. >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
