Whoa!!! With all of the excitement of Overlays and future ITSM upgrades I hand not realized any non BMC definitions need to be run through the BPCU. Admittedly I am just starting to get familiar with Overlays and BPCU but my assumption was custom applications would not have any need for BPCU. I thought the BPCU was only related to BMC apps and is a one time thing to convert any previous customizations to a BMC app overlays. From there on it is not needed if you follow best practices.
Say I have a custom app that tracks vendors visiting our data center, we sign them in and out and document their temporary badge ID. It in no way touches ITSM. Wouldn't I import this application in Base Development. From that point forward we could choose to use the Best Practice mode to enhance it. From what I am reading this application needs to be run through the BPCU utility before it can be seen in Dev Studio? Please tell me I am interpreting the need to continuously use BPCU wrong. Jason On Fri, Mar 25, 2011 at 7:38 AM, strauss <stra...@unt.edu> wrote: > ** > > So after I complete the process of cleaning up after the barely usable BPCU > “utility” (which creates about 75% of its overlays erroneously - on objects > that have never been modified – requiring you to manually delete those > overlays) and upgrade a system to 7.6.04, then later when I import the > Alarmpoint integrations, or install Kinetic Request 5.0.1, neither of which > were developed on 7.6.04 servers, I will not be able to see or edit their > objects in DevStudio 7.6.04 until I run the BPCU again and create the same > sort of mess I am cleaning up after now? This does not make any sense. > > > > Maybe there is a way to update that hash manually, because there is no way > that I will ever want to run BPCU again after spending days – maybe weeks – > cleaning up after its initial run. It is much too primitive and blunt an > instrument, and while you can justify its use for an upgrade (barely, since > it is basically unsupported by Support), it should never be included in > maintenance or subsequent development processes. While the documentation > (or what passes for it) does indicate that you can run it against a > comma-separated list of form names to control its execution (a list that is > not further described, nor examples provided), my experience with all of the > switches in the documentation is that many of them either don’t work (-s) or > in some cases prevent the utility from running at all (-k –i). > > > > One thing is for sure, nothing that you would need to do, or want to do, or > should be able to see in the Development Studio should be at all dependent > on running a half-baked utility like BPCU. That is just p-poor design. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Francois Seegers > *Sent:* Friday, March 25, 2011 1:13 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: DevStudio 7.6.04 not showing objects... > > > > ** > > We logged a call with BMC regarding the issue where when importing workflow > from previous releases to a 7.6.04 environment and this was their response. > > > > "When you import custom forms from version lesser than 7.6.04, those forms > will be un-editable as the BPCU hash is not updated. You need to run BPCU > against those forms to update the hashes , which marks those objects as > Custom and the object becomes editable. After this step only it will be > shown as Custom in the Object list view. And that's the reason why the > unmodified option is displayed in the customization type. You can refer to > the BMC Remedy Action Request System 7.6.04 Release Notes, on page 64 the > Installation Information has all the details as how to perform the BPCU and > preserve the customization." > > > > Regards > > Francios > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi > Sent: Friday, March 25, 2011 1:06 AM > To: arslist@ARSLIST.ORG > Subject: Re: DevStudio 7.6.04 not showing objects... > > > > This is kinda strange: you tell people that 7.6.3 is being pulled from epd > site then you start hearing of all these issues with 7.6.04. So the top > two versions are out of order... I am getting nervous with BMC they need to > spend a little money on Q&A and support training. Remedy's practice was to > release to training and let them beat on it. And do Q&A as well,,,, > > Reassure me someone wIth a real migration without BMC professional services > being involved... > > Sent from my iPhone > > > > On Mar 24, 2011, at 6:40 PM, strauss <stra...@unt.edu> wrote: > > > > > There may be a problem with the import function in DevStudio 7.6.04 (I'll > find out fairly soon, but I'm still fighting the BPCU). Another individual > posting on BMCDN stated that objects that should appear as "Custom" after > import were remaining as "Unmodified." > > > > > > Christopher Strauss, Ph.D. > > > Call Tracking Administration Manager > > > University of North Texas Computing & IT Center http://itsm.unt.edu/ > > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > > > Sent: Thursday, March 24, 2011 5:08 PM > > > To: arslist@ARSLIST.ORG > > > Subject: Re: DevStudio 7.6.04 not showing objects... > > > > > > Hi, > > > > > > We do not use Migrator. > > > > > > It is a 100% custom application imported from 6.3.0 to a 7.6.03 which > > > we later upgraded to 7.6.04. > > > > > > We have done no changes except in "Base Development". > > > > > > In one of the 3 servers I see this problem, i only saw 4 out of 713 > filters. > > > > > > I exported the filter-defs using an API-program i wrote (7.6.04 API), > > > and then re-imported the filters using DevStudio 7.6.04. > > > > > > 2 filters failed to import, but the other filters were fine. > > > > > > Now I can see 711 filters on that server using DevStudio, but all 713 > > > still shows using ARAdmin 6.3.0. > > > > > > Best Regards - Misi, RRR AB, http://www.rrr.se > > > > > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > > > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > > > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > > > Find these products, and many free tools and utilities, at http://rrr.se > . > > > > > >> How do the counts in DevStudio compare to what you see in Remedy > Migrator? > > >> Since Migrator shows overlays separately from base objects, it now > > >> _appears_ to be the definitive place in 7.6.04 to see everything at > once. > > >> That's on those few occasions when it actually will log in to one or > > >> more servers without hanging. > > >> > > >> So far it would appear that most of the new overlay features in > > >> 7.6.04, along with the BPCU, DevStudio, Migrator, etc., are not quite > > >> ready for prime time; they behave unexpectedly, are intermittently > > >> documented, and support is totally clueless - especially on the BPCU. > > >> I'm wishing we had decided to go live in May on 7.6.03, which was > > >> really solid, but our knowledge architect declared RKM 7.6.03 DOA > > >> (couldn't do anything that we are currently doing in 7.2) and > > >> basically unusable, and all of the fixes were "promised" in 7.6.04. > > >> > > >> Christopher Strauss, Ph.D. > > >> Call Tracking Administration Manager > > >> University of North Texas Computing & IT Center http://itsm.unt.edu/ > > >> > > >> -----Original Message----- > > >> From: Action Request System discussion list(ARSList) > > >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > > >> Sent: Thursday, March 24, 2011 6:48 AM > > >> To: arslist@ARSLIST.ORG > > >> Subject: Re: DevStudio 7.6.04 not showing objects... > > >> > > >> Hi, > > >> > > >> Yes, we are in "Base Development". > > >> > > >> Best Regards - Misi, RRR AB, http://www.rrr.se > > >> > > >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): > > >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. > > >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > logs. > > >> Find these products, and many free tools and utilities, at > http://rrr.se. > > >> > > >>> Did you take into account being in best practice mode within Dev > > >>> Studio 7.6.04? > > >>> > > >>> -David J. Easter > > >>> Manager of Product Management, Remedy Platform BMC Software, Inc. > > >>> > > >>> The opinions, statements, and/or suggested courses of action > > >>> expressed in this E-mail do not necessarily reflect those of BMC > > >>> Software, Inc. My voluntary participation in this forum is not > > >>> intended to convey a role as a spokesperson, liaison or public > > >>> relations representative for BMC Software, Inc. > > >>> > > >>> -----Original Message----- > > >>> From: Action Request System discussion list(ARSList) > <p cl_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
