I had this issue way back when i was installing 5.x on HP UX and it was issue with oracle binaries being wrongly installed.
Did you check the compatibility matrix and install the correct binaries? Double check this please as the error says the same here - Karthik On 23 October 2012 16:10, Sandeep Pandey <[email protected]> wrote: > ** Dear List, > > We are facing one issue when we trying to upgrade the 7.1 P11 to 7.6.04 SP > 3 ARS on HP-UX i3. We are running installer and one point of time getting > below error. > > Warning! Failed to connect to the database. > Possible causes: tnsnames.ora does not exist or has incorrect connection > details > Missing 64 bit Oracle client libraries > Insufficient privileges for oracle client libraries. > > Error in insall log: > LOG EVENT {Description=[SET PROPERTY > BMC_LEGACY_ARCFG_EXISTS],Detail=[true]} > (Oct 22 2012 12:49:22.319 PM > +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, > LOG EVENT {Description=[SET PROPERTY > VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} > (Oct 22 2012 12:49:22.329 PM > +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask, > LOG EVENT {Description=[Validation > error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} > (Oct 22 2012 12:49:22.764 PM > +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction, > LOG EVENT {Description=[COMPLETED > InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]} > (Oct 22 2012 12:51:12.791 PM > +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, > LOG EVENT {Description=[SET PROPERTY > VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]} > (Oct 22 2012 12:51:12.811 PM > +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, > LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]} > > We did so many things but no help. > > Anyone see or fix? > > > -- > Sandeep Pandey > Remedy Developer > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
