Hi Patrick, We are using 64 bit clients only. But not able to proceed.
Checked everything tnsnames.ora, listner, env etc in place and running fine. -- Sandeep Pandey Remedy Developer On Tue, Oct 23, 2012 at 5:08 PM, Patrick Zandi <[email protected]> wrote: > ** > 64 bit libraries > You went from 32 to 64 > You need 64bit client looks like ur issue > > Sent from my iPhone > > On Oct 23, 2012, at 6:55, Karthik <[email protected]> wrote: > > ** I had this issue way back when i was installing 5.x on HP UX and it was > issue with oracle binaries being wrongly installed. > > Did you check the compatibility matrix and install the correct binaries? > Double check this please as the error says the same here > > - Karthik > > On 23 October 2012 16:10, Sandeep Pandey <[email protected]> wrote: > >> ** Dear List, >> >> We are facing one issue when we trying to upgrade the 7.1 P11 to 7.6.04 >> SP 3 ARS on HP-UX i3. We are running installer and one point of time >> getting below error. >> >> Warning! Failed to connect to the database. >> Possible causes: tnsnames.ora does not exist or has incorrect connection >> details >> Missing 64 bit Oracle client libraries >> Insufficient privileges for oracle client libraries. >> >> Error in insall log: >> LOG EVENT {Description=[SET PROPERTY >> BMC_LEGACY_ARCFG_EXISTS],Detail=[true]} >> (Oct 22 2012 12:49:22.319 PM >> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, >> LOG EVENT {Description=[SET PROPERTY >> VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} >> (Oct 22 2012 12:49:22.329 PM >> +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask, >> LOG EVENT {Description=[Validation >> error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} >> (Oct 22 2012 12:49:22.764 PM >> +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction, >> LOG EVENT {Description=[COMPLETED >> InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]} >> (Oct 22 2012 12:51:12.791 PM >> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, >> LOG EVENT {Description=[SET PROPERTY >> VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]} >> (Oct 22 2012 12:51:12.811 PM >> +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, >> LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]} >> >> We did so many things but no help. >> >> Anyone see or fix? >> >> >> -- >> Sandeep Pandey >> Remedy Developer >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
