64 bit libraries You went from 32 to 64 You need 64bit client looks like ur issue
Sent from my iPhone On Oct 23, 2012, at 6:55, Karthik <[email protected]> wrote: > ** I had this issue way back when i was installing 5.x on HP UX and it was > issue with oracle binaries being wrongly installed. > > Did you check the compatibility matrix and install the correct binaries? > Double check this please as the error says the same here > > - Karthik > > On 23 October 2012 16:10, Sandeep Pandey <[email protected]> wrote: > ** Dear List, > > We are facing one issue when we trying to upgrade the 7.1 P11 to 7.6.04 SP 3 > ARS on HP-UX i3. We are running installer and one point of time getting below > error. > > Warning! Failed to connect to the database. > Possible causes: tnsnames.ora does not exist or has incorrect connection > details > Missing 64 bit Oracle client libraries > Insufficient privileges for oracle client libraries. > > Error in insall log: > LOG EVENT {Description=[SET PROPERTY BMC_LEGACY_ARCFG_EXISTS],Detail=[true]} > (Oct 22 2012 12:49:22.319 PM > +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, > LOG EVENT {Description=[SET PROPERTY > VALIDATION_ERROR_RESULT],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} > (Oct 22 2012 12:49:22.329 PM > +0200),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask, > LOG EVENT {Description=[Validation > error],Detail=[INVALID_OCI_ORACLE_CONNECTION_UNIX]} > (Oct 22 2012 12:49:22.764 PM > +0200),CONFIG,com.bmc.install.builder.installanywhere.InstallationTaskAction, > LOG EVENT {Description=[COMPLETED > InstallationTask],Detail=[com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseOptionsValidationTask]} > (Oct 22 2012 12:51:12.791 PM > +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, > LOG EVENT {Description=[SET PROPERTY > VALIDATION_ERROR_RESULT],Detail=[VALIDATION_SUCCESS]} > (Oct 22 2012 12:51:12.811 PM > +0200),CONFIG,com.bmc.install.task.InstallationPropertiesHelper, > LOG EVENT {Description=[SET PROPERTY VALIDATION_FEATURE],Detail=[]} > > We did so many things but no help. > > Anyone see or fix? > > > -- > Sandeep Pandey > Remedy Developer > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
