Amen on the cloud!  Does anyone STILL need to be told what it is?  By now,
either people have decided to do something on/with it, or they've decided
not to jump on that fad.  It's been what - 8 years now?

And if you remember the BMC event right after they bought Remedy, this was
pretty much how it was.  A bunch of BMC reps standing around like Maytag
repairmen to talk to customers who didn't come, while the too-few Remedy
resources were in high demand.  Remedy customers are just more passionate
about the product line than BMC legacy customers are.  BMC legacy apps are
basically utilities for mainframes.  I've worked a little in that space,
and it's not about excitement and new things - it's about keeping things
running smoothly.  No one is changing the face of IT with how they deploy
Patrol.  That's not to denigrate it (or the other BMC apps) as a product,
just that it's not really the forward-looking, customer-facing ITIL type of
stuff that Remedy/ITSM/Atrium is.

THAT's the stuff we need to learn about how to deliver better to our
customers and users.  Do more of THAT, and we'll beat a path to the door.

Rick


On Tue, Jul 29, 2014 at 9:17 AM, Scott Philben <[email protected]> wrote:

> **
> I'm not sure I could get to 5-6. 3-4 maybe. What would I do with the rest
> of my time?
>
> When I heard this was happening, I was excited. BMC was running it! The
> real insiders! There would be more discussions on the other BMC tools! All
> the good stuff all in one place! Adventure and excitement!
>
> Now that I have seen the agenda, it's all about meh... Where are the
> technical discussions for us who don't need hand holding and the "New
> Remedy User Experience?" Where are the "ways to use Remedy that you never
> thought of?" How about Misi and seeing how he integrates things with
> Remedy? Where are the little customers and big customers explaining how
> they do things with Remedy?
>
> This sounds like a lot of Marketing types there to sell me stuff.
>
> And stop pushing The Cloud!
>
> -scott
>
>
> On Jul 29, 2014, at 11:49 AM, Rick Cook <[email protected]> wrote:
>
> **
> Looks like they updated the session times to more reasonable values.  Some
> of that may be time zone adjustment, but at least evenings now look free
> for networking and other activities.
>
> I know that not everyone is ready for the advanced stuff, and that we need
> sessions at all levels.  But I see maybe 5-6 breakouts I would definitely
> attend.  The rest are kinda meh...
>
> Rick
>
>
> On Tue, Jul 29, 2014 at 7:20 AM, Warren R. Baltimore II <
> [email protected]> wrote:
>
>> **
>> err...that would be San Jose....  heh...still haven't had my full load of
>> coffee.....
>>
>> On Tue, Jul 29, 2014 at 10:18 AM, Warren R. Baltimore II <
>> [email protected]> wrote:
>>
>>> First off, as to Claire's earlier comment, I am truly flattered.....
>>>
>>> I'm not sure why anyone would have thought this to be any different then
>>> it has ALWAYS been when BMC ran this thing.  I still remember giving an ear
>>> full to some poor staffer in San Diego back in 2006 (I think) about how
>>> upset I was that it was nothing more then one long marketing tool for the
>>> ITSM suite....  At the time, all I did was development, and it was pretty
>>> darn evident that BMC no longer wished to sell the ARSystem as a
>>> development platform.
>>>
>>> I've not been able to get to many of these since I left the University
>>> of Washington (it is so much harder to convince a profit motivated manager
>>> of these things then a University manager!), and I had hoped to go to this,
>>> but now I'm not so sure....  Maybe I'm just better off finding a good class
>>> somewhere....
>>>
>>> BMC, you really need to start listening to this group.  They are some of
>>> your Remedy products biggest fans.  We can can be a bit of handful
>>> sometimes, but we're worth it!  Stop treating this as a way to just sell
>>> your products.  We've already bought into that.  Instead, think about how
>>> YOU can help US to better leverage these products.  Do a better job in
>>> running this event.  Perhaps give it to the education and
>>> engineering/R&D departments, and leave the sales staff at home!
>>>
>>> *sigh*
>>> On Tue, Jul 29, 2014 at 10:04 AM, Tami Palacky <[email protected]>
>>> wrote:
>>>
>>>> **
>>>> too funny Jason!!!
>>>>
>>>> seems they are going back to how BMC used to run the conference.  too
>>>> bad there is no more WWRUG.  i guess the guys got burned out.  :(
>>>>
>>>>
>>>> On Monday, July 28, 2014 7:57:42 PM UTC-4, Jason Miller wrote:
>>>>
>>>>> **
>>>>> By doing our own thing we would simply be creating an overlay on
>>>>> ENGAGE.  Once we create the overlay we can customize and changes by BMC
>>>>> won't have an impact.  Except if they delete one of us in base, that will
>>>>> have an impact on the overlay.
>>>>>
>>>>>
>>>>> On Mon, Jul 28, 2014 at 4:42 PM, Tauf Chowdhury <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> **
>>>>>> Not if you do it from a hotel room though? I'll pitch in for a suite.
>>>>>> We can set up a google hang out and a live tweet session.
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 28, 2014 at 7:40 PM, laurent matheo <[email protected]> wrote:
>>>>>>
>>>>>>> **
>>>>>>> Yeah I proposed this... Somekind of "genius bar" or something, maybe
>>>>>>> panel like, or small breakouts or something...
>>>>>>> Could have been setup like a "mini community onsite" using Matt for
>>>>>>> this...
>>>>>>>
>>>>>>> Maybe we could squat the booth location for this when it's not
>>>>>>> attended? If it's like wwrug, it's just opened for lunch / not a long 
>>>>>>> time,
>>>>>>> we could use the place to do some small groups about a theme or 
>>>>>>> something?
>>>>>>>
>>>>>>> So, a mix between the "bird & the feathers", "genius bar",
>>>>>>> "community" and whatever?
>>>>>>>
>>>>>>> We could even stream it live on the net so the others could see it
>>>>>>> (that could be a problem with BMC rules though).
>>>>>>>
>>>>>>> On 29 Jul, 2014,at 01:36 AM, Tauf Chowdhury <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> **
>>>>>>> I was willing to sponsor a technical/learning lab at the conference.
>>>>>>> Reached out to numerous people. Deaf ears. Oh well... I'm still going. 
>>>>>>> Love
>>>>>>> networking (by networking I mean drinking) with you guys if you decide 
>>>>>>> to
>>>>>>> go.
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 28, 2014 at 7:33 PM, Tauf Chowdhury <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> In browsing through the sessions and speakers, the title of unnamed
>>>>>>>> speaker pretty much sums up my assessment of the catalog:
>>>>>>>> Lead Technical Marketing Consultant
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, Jul 28, 2014 at 7:31 PM, laurent matheo <[email protected]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> **
>>>>>>>>> The evening is still there, Tuesday from 6 to 8 PM:
>>>>>>>>> http://www.eventmgmt.aimia.com/events/bmc-engage-2014/custom-20-
>>>>>>>>> 2bc888d975f2496db5d3f819b9735209.aspx
>>>>>>>>>
>>>>>>>>> But that's weird... Since breakouts continue from 6 to 9 PM on
>>>>>>>>> tuesday... So or you go stalk the Engineers (and potentially miss 2
>>>>>>>>> breakouts), or you attend the breakouts (and miss the candy)?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On 29 Jul, 2014,at 01:26 AM, Rick Cook <[email protected]> wrote:
>>>>>>>>>
>>>>>>>>> **
>>>>>>>>>
>>>>>>>>> And with so many evening sessions, where does the Evening with
>>>>>>>>> Engineering or the other evening activities go?  Will they even have 
>>>>>>>>> them?
>>>>>>>>>
>>>>>>>>> Rick
>>>>>>>>> On Jul 28, 2014 4:24 PM, "Jason Miller" <[email protected]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> **
>>>>>>>>>> Not impressed.  My first impress is welcome back BMC Marketing
>>>>>>>>>> World.  We haven't missed you all these years.  Maybe I need to just 
>>>>>>>>>> let it
>>>>>>>>>> soak in for a day or two?.?.?.
>>>>>>>>>>
>>>>>>>>>> Unless I am overlooking something it seems there are very few
>>>>>>>>>> presentations by customers.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Mon, Jul 28, 2014 at 3:46 PM, Sanford, Claire <Claire....@
>>>>>>>>>> memorialhermann.org> wrote:
>>>>>>>>>>
>>>>>>>>>>> **
>>>>>>>>>>>
>>>>>>>>>>> Just shaking my head…
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>>>>>>>>>> [email protected]] *On Behalf Of *laurent matheo
>>>>>>>>>>>
>>>>>>>>>>> *Sent:* Monday, July 28, 2014 5:32 PM
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *To:* [email protected]
>>>>>>>>>>> *Subject:* Re: ENGAGE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> **
>>>>>>>>>>>
>>>>>>>>>>> It seems the list is on now:
>>>>>>>>>>> http://bmc.g2planet.com/bmcengage2014/event_agenda
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On 29 Jul, 2014,at 12:25 AM, "Sanford, Claire" <Claire....@
>>>>>>>>>>> MEMORIALHERMANN.ORG> wrote:
>>>>>>>>>>>
>>>>>>>>>>> You are certainly trusting Terry!
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I’ll wait for the agenda and hope they extend the early bird
>>>>>>>>>>> rate.   I can see it now…
>>>>>>>>>>>
>>>>>>>>>>> ME:  Hi Mr. Director, please spend thousands of dollars for me
>>>>>>>>>>> to be gone for almost a week for a conference where we have no idea 
>>>>>>>>>>> what
>>>>>>>>>>> the content is.  There is an early bird discount!!!
>>>>>>>>>>>
>>>>>>>>>>> DIR:  Come back when you have an agenda and a firm grasp on
>>>>>>>>>>> what you sessions are going to attend AND how much you are going to 
>>>>>>>>>>> spend.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> ME:  Big Sigh…
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [
>>>>>>>>>>> mailto:[email protected]] *On Behalf Of *Tauf Chowdhury
>>>>>>>>>>>
>>>>>>>>>>> *Sent:* Monday, July 28, 2014 4:52 PM
>>>>>>>>>>> *To:* [email protected]
>>>>>>>>>>> *Subject:*Re: ENGAGE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> **
>>>>>>>>>>>
>>>>>>>>>>> Is that like the "good faith" deposit at a car dealer? Say
>>>>>>>>>>> goodbye to that $75! Hehe
>>>>>>>>>>>
>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Jul 28, 2014, at 5:49 PM, Terry Bootsma <
>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> **
>>>>>>>>>>>
>>>>>>>>>>> I believe early bird pricing expires July 31st.   So, if the
>>>>>>>>>>> agenda is out today or tomorrow, that is just "under the wire".
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> However, I had to make a call last week,  so I registered and
>>>>>>>>>>> paid for the conference with the understanding that I could 
>>>>>>>>>>> de-register up
>>>>>>>>>>> to a certain date with a $75.00 "admin" fee.  Well, we'll see about 
>>>>>>>>>>> that.
>>>>>>>>>>> :-)
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Terry
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> ------------------------------
>>>>>>>>>>>
>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [
>>>>>>>>>>> mailto:[email protected]] *On Behalf Of *Lynn Larsen
>>>>>>>>>>>
>>>>>>>>>>> *Sent:* July-28-14 5:03 PM
>>>>>>>>>>> *To:* [email protected]
>>>>>>>>>>> *Subject:*Re: ENGAGE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> **
>>>>>>>>>>>
>>>>>>>>>>> I’m glad I’m not alone in the trying to get approval for a
>>>>>>>>>>> conference that we have no idea what the content is… There should 
>>>>>>>>>>> not be
>>>>>>>>>>> “early bird” pricing that expires before the detailed agenda is even
>>>>>>>>>>> published, in my opinion.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [
>>>>>>>>>>> mailto:[email protected]] *On Behalf Of *Sanford, Claire
>>>>>>>>>>>
>>>>>>>>>>> *Sent:* Monday, July 28, 2014 3:55 PM
>>>>>>>>>>> *To:* [email protected]
>>>>>>>>>>> *Subject:*Re: ENGAGE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> **
>>>>>>>>>>>
>>>>>>>>>>> They missed one mark… in order to get a room you have to go
>>>>>>>>>>> through their conference desk.  We are adults.  We should be able 
>>>>>>>>>>> to make
>>>>>>>>>>> our own reservations.
>>>>>>>>>>>
>>>>>>>>>>> If the conference is more “sales” than technical, there is no
>>>>>>>>>>> way I can get approval.  I’ll be disappointed if they go back to 
>>>>>>>>>>> the way it
>>>>>>>>>>> was before it became WWRUG!
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *From:* Action Request System discussion list(ARSList) [
>>>>>>>>>>> mailto:[email protected]] *On Behalf Of *Jason Miller
>>>>>>>>>>>
>>>>>>>>>>> *Sent:* Monday, July 28, 2014 3:51 PM
>>>>>>>>>>> *To:* [email protected]
>>>>>>>>>>> *Subject:*Re: ENGAGE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> **
>>>>>>>>>>>
>>>>>>>>>>> I agree that our WWRUG friends are much better at communicating
>>>>>>>>>>> and giving people the information they need to decide, get 
>>>>>>>>>>> approvals and
>>>>>>>>>>> make travel arrangements than BMC.  Let's just hope they don't 
>>>>>>>>>>> completely
>>>>>>>>>>> miss the mark on this conference.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Jason
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Mon, Jul 28, 2014 at 11:47 AM, David Boylan <
>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> I still haven't seen much of what is being presented other that
>>>>>>>>>>> lots of marketing.
>>>>>>>>>>>
>>>>>>>>>>> Is this even worth going to?
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Dave
>>>>>>>>>>>
>>>>>>>>>>> ____________________________________________________________
>>>>>>>>>>> ___________________
>>>>>>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>>>>>>>>> "Where the Answers Are, and have been for 20 years"
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>>
>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> ------------------------------
>>>>>>>>>>>
>>>>>>>>>>>
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>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>>
>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>>
>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>
>>>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> *Tauf Chowdhury*
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>> *Tauf Chowdhury*
>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>
>>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>> *Tauf Chowdhury*
>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>>
>>>>>
>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>
>>>
>>>
>>>
>>> --
>>> Warren R. Baltimore II
>>> Remedy Developer
>>> 410-533-5367
>>
>>
>>
>>
>> --
>> Warren R. Baltimore II
>> Remedy Developer
>> 410-533-5367 _ARSlist: "Where the Answers Are" and have been for 20
>> years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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