Hi List:
This is an interesting subject. I spoke with Roger Behm from
Adaptive Information. The problem of losing files is one he says
he has not seen. I am interested in how many people lose files
compared to those who don't. I know of a couple of people
wanting to purchase the M Power, but are now feeling reluctant to
do so.
----- Original Message -----
From: Sammie Clay <[EMAIL PROTECTED]
To: Write Humanware <[email protected]
Date: Fri, 24 Feb 2006 21:29:30 -0500
Subject: [Braillenote] losing files
hello Dean, Jonathan, and List,
For the past two days, I've read about losing files. This
problem concerns me greatly. I just sent my BrailleNote to
Humanware California to be upgraded to the MPower and have a few
questions that perhaps someone can answer about files lost.
1. If your device freezes and you can't go to Main Menu without
resetting, can't you remove your compact flash card to keep the
information on it from being erased? I understand that you will
lose any thing you are creating or editing, but if removing the
card is possible, it won't get reformatted, will it?
2. Will this reset erase all the messages in your E-Mail files
and folders if the device reformats?
3. is the Humanware staff, (tech support, repair, and engineers)
working to resolve this problem? On limited incomes, it is
depressing to finally be able to afford an upgrade or a new
MPower, only to discover it doesn't perform the simple task of
saving what you have written as well as the classic did.
4. With the exception of what I create in my E-Mail folders,
everything I do is on a compact flash or storage card, and I'd
like to know why a machine reset reformats those cards or
external storage devices?
Thank you for any information you can provide on this subject.
Sammie Clay
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