Nick Arnett wrote:
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
> > Behalf Of Julia Thompson
>
> [snip]
>
> > > When somebody does something wrong, it is important to hold them
> > > responsible, but that's an entirely different state of mind from blaming
> > > them.
> >
> > In other words, fix the problem, not the blame.
>
> Yes, and nice pun!
I'm afraid I can't take credit. It's something I heard my husband
saying starting no later than 1995. I think it had to do with Japanese
business philosophy or something, but I could be remembering wrong. The
saying just stuck with me.
I've found it to be a useful philosophy at times.
Julia
